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October 2024 by Cynthia Gordon
The driver leaves my packages on the sidewalk whatever the weather is. Thrown away 1/4 amt of 44# bag of dog food because it was left in the rain and molded, let’s don’t forget about the ants that covered it before rain started. Ordered another bag AND AGAIN LEFT ON SIDEWALK. Food of any kind will draw ants and surely this driver is aware of it. Have foods for myself also delivered. I don’t think they would appreciate their food on the sidewalk with ants and let’s not talk about the money I am out of. Called and was told a manager would contact me. No call yet and this was on Saturday
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October 2024 by Steven
A FedEx driver rolled through a stop sign and struck the side of my vehicle. I called their insurance that same day, was notified that a claim had been filed, and was given the number for my claims adjuster.
I called that day and left a message, and was told they had 48 hours to respond. It's been 2 weeks at the point of writing this, and they have done absolutely nothing to initiate any repairs on the vehicle.
They seem to have no consideration for the damage they have caused or any intention of making it right, this is a shameful way for a business to operate.
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September 2024 by Michael Landelius
Staff is always friendly and helpful, able to get in and out quickly.
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April 2024 by Troy Haas
It's very nice. We came there when they were closing and he still helped us!!
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April 2024 by Gregory Dunphy
Try hard overall too much service need more staffing
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April 2024 by Steve Pierce
They went above and beyond in there service
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April 2024 by David Collins
The tracking data shows that 2 attempts were made, but customer was not available. Both times, I was at home and the driver never made the attempt to stop and make the delivery. This was a Fedex 2 day delivery that has taken over 7 days and I will still have to go to the local office to pick up the package.
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April 2024 by Robert Harvis
The people was fine it was the computers
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April 2024 by LAURA Gandy
I specifically stayed home to sign for my package today. The delivery said between 938a to 1138a. At 1137a, I received an email stating "they tried to deliver. This is absolutely a lie!! No one came to my door or left a redelivery sticker. This is unacceptable!! Obviously, if it's an overnight shipment it's urgent delivery. I called Fedex to complain and have it redelivered, the fedex agent was on a track loop, I asked to speak to a supervisor and he hung up on me. ? UNACCEPTABLE!!!!!!!
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April 2024 by Alec Norrie
Poor customer service. I just came to drop off a package. The lady from the back came out and asked sharply what “she could help with.” I told her I had a QR code for a shipping return label. She scanned it and then handed me the printed label to put onto the large box I was holding. It just felt like entitlement and unbelievable to me for a business that is built on customer service especially from a person who looked like they were in a senior level position. I’d never come back to this location. To be fair before this interaction I saw an older gentleman helping a young lady customer and he seemed really great.
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November 2023 by JONISTI1
Fix this DANGEROUS and WRECKLESS driver...tailgating, swerving in and out of traffic... 60mph on 15th street... see pictures for tag number...
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October 2023 by Murphy M.
Don't count on your package coming on time or what the app says. Don't be afraid the call the location or fed ex either!!
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October 2023 by Gene Kirk
Absolutely the worst Fedex location on earth! Do yourself a favor and never allow a package to come by FedEx. I had a delivery notice that a package was to be delivered on Tuesday. My wife and I both never left our condo that day. They never attempted a delivery but when I checked they said they attempted delivery at 3:16 pm. Never happened.Wednesday they said they attempted delivery again. Never happened. On Thursday I got a notice that they attempted delivery at 6:27 am (while I was there having coffee) and told me I had to drive the 20 miles to pick it up That too never happened and I did not have one attempt to deliver sticker on my door. However there was a very nice girl at the office who apologized over and over again.
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October 2023 by Digital Eclipse
Absolutely nowhere to park, EVER!!! You also have to wait outside if there are more than two customers inside. Ridiculously small facility for the volume it handles.
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September 2023 by Susan Johnson
Do not use them! I had a very important document coming overnight to Bayou George by Fed Ex Express. My email gave me a window of 9:30am-1:30pm for delivery. Well—by 3:00pm I am still waiting for my overnight delivery. Now delivery time states before 8pm! This is NOT ACCEPTABLE! I would give them a zero
