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March 2024 by Matt McEwen
It is funny that the owner of this Wendys on their owner response directs you to download the Wendys App even though everytime including today when I went there they claim that their system never works. This Wendys doesn't follow the App or claims its never working so don't waste your time, I went to a more reputable restaurant afterwards that is not shady.The night manager has to have the rudest I don't care attitude, even furnishing snide comments! Not professional to be mocking customers after they pull away, definitely not a good example for the other employees. Seems like you would want your management with a smile and putting forth as much effort to keep customers happy. Manager gave ZERO help would not offer me any information to a number I could call when I asked for one. The other employee seem great, but the night manager on shift on 3/15/24 at 9PM, she must hate her job?There are many options when it comes to where to dine... this one will have to clean up its act and quit false advertising, some of us don't have a choice to go but late at night and we don't deserve such ridiculousness... they used to have a lady that worked nights who was the manager (I assuming she worked like crazy) who was always great and now for about last 9 months this new person is awful and it is going to effect your bottom line I promise you.BOTTOM LINE: Don't visit Wendy's in Lynn Haven Hwy77 !!!Looks as if the owner does not care about their business seeing other people's responses to issues are all unanswered.Negative Stars ----- Go out of business or shape up.
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March 2024 by m
They advertise special prices on burgers. This restaurant wouldn't honor it. $11+ for a burger and fries. Not going back.
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March 2024 by Scott Herrmann
Food was hot & service was great.
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March 2024 by Madalyn Daniels
The customer service here is nonexistent the employees don’t speak to you at all. I only go to this location because it is close to my work and every time it is awful. My order is always wrong and takes forever. I will not be back.
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March 2024 by Logan Davis
You get a 1 star for even considering “Surge Charging”
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February 2024 by Justin Amick
Far as fast food goes its better than most of them. And service was ok, they forgot my straw though. Kinda aggravating having to open the top of your cup to drink...
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February 2024 by MT L
The staff was great, even when I asked silly
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January 2024 by Samantha Yahya
I really wish I could give them 0 stars! I picked up food for a friend on my way to work and they sealed the bag since it was not for me I didn't open it but I did ask if there was sauce. The lady said "oh yeah I threw a bunch in there." Get it to my friend she can't even eat the food! Fries over cooked and ice cold, burger burnt and like nothing on it, chicken nuggets undercooked. And they even acted like they didn't have an order for her until I showed the screen shot of the order. Service was rude to begin with!
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January 2024 by Terra Kimbrell
Food was fresh and service was great ?
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January 2024 by Kelsi Vinson
Staff was terrible. Took several minutes to take our order and there was no one in line nor in the parking lot. Staff made us feel like we inconvenienced them. First window- no talking, second window- we specifically tried to ask how their night was and we were ignored. The food was practically thrown at us and then they shut the window. As we drove around we saw both of them sitting at the table on their phones. I guess we ruined their scrolling…
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January 2024 by James Grantham
This Wendy’s restaurant is unique because it always has special dishes at affordable prices. It also strives to make seniors feel appreciated with free drinks and frosties ?Parking: Large parking lotKid-friendliness: Kids friendlyWheelchair accessibility: Large areas for handicapped
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January 2024 by DT Reactions
That tea in the morning is so good. Food is fresh. When tap pay was down drive thru lady provided other options to pay. It's always a good experience everytime I come to this location. Thank you. Because I know working fast food is hard. Keep up the great work.
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December 2023 by Martha M.
Typically we do not have an issue with the Lynn Haven location. Is it under new management? Last night I received my burger without the cheeseburger patty, no dipping sauces with nuggets, food was cold. The week before the bread was so hard if you threw it at someone you would knock them out. Half of the order missing. I could go on because the past month service & quality has declined. This wasn't a DoorDash order so you can't blame them. Also we waited in the internal line forever with 1 car ahead of us & then went to pay and I would say rudeness was an understatement. This all being said. I'm only reporting in hopes the issues will be addressed & especially rudeness. Thank you,Local native resident
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December 2023 by Thomas Dixon
Quick fast food!
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November 2023 by Say No More
I mean, it's Wendy's. Not bad, just quick food.
