The Verizon store in Macclenny offers excellent in-person customer service with knowledgeable and friendly staff. Customers appreciate the patience and helpfulness of the team members, especially Pinky, who is often praised for her outstanding support and dedication. Many reviews mention a positive experience with staff who are understanding and willing to assist with upgrading devices like iPhones, Samsung Galaxies, and Motorola phones, as well as helping with Verizon plans and accessories. Customers feel confident shopping at this location, citing great service, a welcoming atmosphere, and support from staff like Maya, Beth, and Justin. The store is recognized as a go-to place for Verizon needs, with repeat customers trusting Pinky and others for their support, making the experience enjoyable and stress-free. Overall, the store is highly recommended for its friendly staff, knowledgeable service, and strong customer support.
I tbought I broke my phone. Kenny Very honest young man . I liked him. Set me up with a free phone and lowered my bill
June 2025
Justin (in the store)was absolutely amazing! He was patient, understanding and extremely helpful! If you guys need anything please go see him!!
June 2025
The BEST ever. She was so patient and helpful. Can’t say enough about how great she is. ❤️ This Macclenny store is my best go to store for my Verizon needs. Pinky is the best customer service experience I’ve ever had with Verizon.
