The Verizon store in Macclenny offers excellent in-person customer service with knowledgeable and friendly staff. Customers appreciate the patience and helpfulness of the team members, especially Pinky, who is often praised for her outstanding support and dedication. Many reviews mention a positive experience with staff who are understanding and willing to assist with upgrading devices like iPhones, Samsung Galaxies, and Motorola phones, as well as helping with Verizon plans and accessories. Customers feel confident shopping at this location, citing great service, a welcoming atmosphere, and support from staff like Maya, Beth, and Justin. The store is recognized as a go-to place for Verizon needs, with repeat customers trusting Pinky and others for their support, making the experience enjoyable and stress-free. Overall, the store is highly recommended for its friendly staff, knowledgeable service, and strong customer support.
Aaron Chapman. Very personable and explained charges clearly.
September 2026
Ryan R. Did and exceptional with fixing my phone today. I cane ib withh some viruses and he wws able to fix the device and he gave me his contact for furutre issues. Lovely experience thank you rusj and verizon!
August 2026
I went into veriz9n today with multiple issues with my phone. There were a bunch of viruses on here and Ryan R. Did a great job making sure everything was off the ph9ne and I was leaving happy.
