Best Western Plus Madison offers a welcoming and clean environment with friendly and helpful staff. Guests consistently praise the cleanliness of the rooms and bathrooms, noting the comfortable beds and large TVs. The front desk clerks receive high marks for their cordial and attentive service, making check-in a breeze. The hotel provides a complimentary breakfast that includes a variety of delicious options, such as waffle makers and yogurt machines, which guests find to be a great start to their day. However, some guests have mentioned issues with the air conditioning and the time it takes for showers to warm up. A few guests also expressed disappointment regarding the lack of carpet in the rooms. Despite these minor concerns, the overall experience at Best Western Plus Madison is highly positive. It is described as a perfect stopover hotel, making it a recommended choice for travelers looking for comfort and hospitality. The hotel’s good check-in and check-out times further enhance the convenience of staying here.
The staff was the best I have experienced at any hotel, including luxury hotels and resorts. The room was spotless, and the bed was very comfortable. The breakfast buffet was much better than at comparable hotels, with a much better assortment of foods too.
March 2026
One night stay. Very friendly at front desk. Very quiet and and enjoyed the breakfast.
February 2026
I gotta say, they must have recently remodeled these rooms because mine was very clean and so nice! I stayed here because it was conveniently located for my trip, and I wasn’t expecting much, but I will definitely stay here again if I find myself in the area.
