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July 2025 by Kenny Patel
Steven is the best when we needed a business account
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June 2025 by Claire Emery
It was the best experience with a very courteous ,dedicated, and professional associate, Steven Slouber.
All our troubles were very well taken care of. I give you 5 stars to the all nicest team of wells fargo Madison.
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April 2025 by Robert Marsh
The entire staff at this banking is amazing, professional and personable. Wells fargo in Madison is like going back in time to your hometown bank , the care the concern and attention to detail is absolutely outstanding,. This is a 1hour drive foe me but with the service and care for my needs it isn't a problem and glad to do it. I can honestly say in the 35 years I. Been a customer this branch is everything I have cone to trust and love in this bank . 5 out 5 sincerely rd marsh
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November 2024 by Tiffany Roberts
Their very friendly and supportive. They do make you feel like family and they’re quickly to help you in need. This Madison Wells Fargo Bank is one of the top tier banks of the south region. Although I still have to agree with some more ppl in the comments. They need a Wells Fargo Bank within the city limits of Valdosta Ga. Most of their customers are from here. They do have a Wells Fargo Adivsory place here but for what that should have been the bank itself. Other than that ppl it’s a very good bank to do business with 100%. Love their customer service!!!!!
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July 2024 by Carol Heffern
The entire staff treats their Customers very well ?
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April 2023 by Tammie Sindt
Very friendly
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December 2022 by judyb Fine
The ATM was down...couldn't get money out on a Saturday. Lucky for me...I was able to make my deposit & didn't need to do a withdrawal. Wells Fargo needs to fix this issue.
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September 2022 by Shilah Hiser
Very patient and kind when I had to bring my very energetic girls with me for notary.
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February 2022 by Jim Taylor
This was our first visit this this branch. When we left, we felt like family. We wanted to thank Demetria Scurry for for kindness and for going the extra mile and thank everyone we met for making us feel so welcome and appreciated.We look forward to returning to this branch.
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November 2021 by Johanna Wilmore
We went later in the day and the drive through had only 3 cars ahead of us. Wait was short, teller was friendly and very helpful.
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October 2021 by Joann Brady
I Wish That They Open A Branch In Valdosta, Ga 31601They Have A Lot's Of Customers Driving 29 miles Just To Do There Banking, And They Are Close On Saturday. Please Help Us Out All The Residents OfValdosta, Ga.I Know A Few Locations They Can LookAshley St., Premier Rd, Patterson St.
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July 2021 by David Barreto
The staff are very friendly and helpful however this branch needs more bankers. There is only one banker and I waited 2 hours until I could send a wire transfer and subsequently missed the closing time on my home…
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March 2021 by Reiko Henry
Great staff was in and out in no time.
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January 2021 by Neina Hooxie
Very good staff. Extremely friendly and helpful even though I don't have an account there.
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August 2020 by Mapi
Went there to close an account but at the advice of the banker decided to just take most of my money out and leave some in there just in case my USAA card doesn't work.
I asked multiple times if I would accidentally incur any fees. I asked if there would be any banking fees since I don't use them as my primary bank anymore. I was told I would be fine.
Next month rolls around and I see a 12$ fee, I called to see if I can get the money back since they told me this wouldn't happen. I was told by the manager that "We can't refund the money". All the manager could do was change my account so it wouldn't happen again. ( Something I could have done a month earlier).
I decided to completely stop using wells fargo after this. The bank is an hour away from me and I was lucky to finally be able to close the account over the phone. No way was I going to waste more gas and time to just close an account.
*Edited for spelling and grammatical errors. Also it's been two years since I put this review up and I still hate this bank. 2018*
2019 August Update* Just had the same issue with US Bank and I had about 30$ for 2 months of maintenance charges that was actually my fault because I forgot about it. And despite this, they WAIVED the charges and REFUNDED all my money! Unlike Wells Fargo, which will manipulate and lie to you. Still hate this bank.
2019 August Update #2. So, I emailed their customer service as requested (See comment from WF below). Yeah, for some reason I thought that they maybe would bribe me with 20$ just to take this review down. Because let’s face it, it’s not about the 12$ anymore. Lol however, all I got was more wasted time, as you’ll see below.
After I sent the email, I was contacted by yet another customer service. They asked for my address and other information. But my emails kept getting blocked due to sensitive information. (Pretty ironic since it said at the bottom of their emails no account numbers or sensitive information.) I tried four times. Eventually I had to take a screenshot of my info and email it. They apologized and I get a call today, they had me re-confirm my details and then they asked if I had my account number. An account number from 5 years ago… I told them I’m sorry I don't. Then they asked me to go to a local branch. ?
I said nah. And that was that. This bank is a joke ? ? ?
