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January 2024 by Corbet Vaupel
In a world where we have several purchasing options our fingertips it all boils down to customer service for us. The staff here were incredibly kind, patient, and knowledgeable. Will definitely be back!
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January 2024 by Brooke P.
I love this store!! Each time I have been in, the store has always been clean, well-organized, and the staff/ owner have been so kind. I always come here to buy JellyCats as I love to give them as gifts or collect them myself. Each time I come in it feels like they have a brand new selection. This store constantly updates and rotates its inventory. There truly is something here for everyone. Also, this store is in a great location! There are many things to do in the area. I also really appreciate how spot-on the pricing is here. Even the more expensive items are NOT more expensive than they would be if you ordered online. I recently called about season JellyCat toys and the lady on the phone took down my name and number and promised to call when they arrived. A+ customer service! I cant say enough good things about Maison Baby!!
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December 2023 by Beaded Dreams
i had placed an order to be shipped in person since they did not have the item in stock in store and i was looking for a specific bday gift for my niece. they had me manually type my address and contact info and stated since it was friday it would be shipped from their warehouse the following monday and on that monday i would receive tracking info. monday came and left with no contact i gave it a couple more days before reaching out to inquire. they replaced and stated they had NO RECORD of my order nor did the store associates remember placing the order, after some back and forth where i once again had to provide my contact info and address they stated they would reach back out on the following monday once again with a tracking number, at this point it had been a week since placing the order and i had not even been notified of whether or not they had the order. Very frustrating seeing as this was supposed to be a birthday gift, and will now not arrive in time. I have since been sent a tracking number, albeit one that only states the label was created not been dropped off at the post office yet so we shall see if it truly arrives! As for the store i’ve been inside a handful of times and the staff are very kind, even if not the most competent people. Decent pricing for the winter park area but i highly recommend only buying from the stock within the store and not having things shipped, there was also only one of my specific item left in stock so truthfully i will be more surprised if it arrives than not! Fingers crossed ?
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December 2023 by Rori Anderson
Outstanding customer service. Love to support locally owned shops, because they always take great care of their customers.
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November 2023 by Megan M.
Adorable children's store! They have a wide variety of clothes and toys, as well as giftable items that would be so pretty for a baby shower or party gift. I knocked off one star because their prices are a little high, but definitely comparable to other boutique children's stores and I do believe their selection is better! A great place to stock up on gifts and even goodies for you and your little ones!
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October 2023 by Lia Field
Fantastic! This place has the best selection of baby and kid clothing! Check out their huge baby gift selection it amazing!
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September 2023 by deanna jones
My #1 ‘go to’ baby/ children’s store for showers / gifts. Not only is the store keeper owner absolutely amazing but she also beautifully wraps each gift! Each time the store is filled with new and very different items ?
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August 2023 by Ash Bee
i ordered a jellycat from here, a little nervous as always to order from somewhere new and they did not disappoint! they shipped very fast and also answered my question right away when i didn’t receive a confirmation email after completing my order :) would definitely order from again!
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July 2023 by Jake Z
My Honey wanted that large Bogg Bag with an Anchor on it, since we live on the beach, so purchased it with SUPER FAST shipping!!! She LOVED it!!!
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July 2023 by Carli Clinkscale
INCREDIBLE customer service. I know nothing about kids and the employee was phenomenal. So so friendly and helpful! Even gift wrapped it for free.
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May 2023 by Rebecca B.
Really loved this little shop! They have a great selection of baby items ranged from toys and clothes to decor and daily-use items. We had a fun time browsing through everything. We ended up purchasing an organic cotton toy (love that they had these!) and some rattle socks for our baby boy. Would definitely recommend for new parents or gift buyers looking for a unique item!
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May 2023 by Bob Rico
I’m not normally a review person but I felt I had to considering the amazing experience I had here.There were two saleswomen that were helpful, kind and genuine. Nice quality goods with amazing customer service , way beyond my expectations!
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March 2023 by Sarah Grover
The shop is so well appointed and cute, it has all you could possibly need for your little or a gift. The owner is lovely and helpful!
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February 2023 by Stephanie Cooper
I love this store so much. I was just in today to get a gift for a friend and the experience gets better every time. They have an amazing variety of high quality brands and the staff is always extremely sweet and helpful.
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February 2023 by Melody Kernan
Amazing customer service and insanely fast shipping!! Can't wait to buy from them again!!