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September 2025 by Deborah Ware
Always happy to see one!!!
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August 2025 by SARAH MICHAELS
This store is supposed to be a lifeline in the Keys, but shopping here is always disappointing. The aisles are cluttered with overfilled carts that feel unsafe, and much of the merchandise isn’t even useful for the area.
Customer service is terrible. Some employees don’t speak English and simply ignore customers instead of trying to help. I had to use a translation app just to ask a basic question. The checkout line was ridiculous — one cashier working while the line stretched halfway down the health aisle. The Assistant Manager, Maribel, was finally called for backup but had the worst attitude. She didn’t smile, didn’t greet anyone, and barely muttered a thank you. She even pretended not to understand English with another customer, which was frustrating because she had already spoken broken English with me earlier.
There was no manager available when I asked for one, which says a lot. This is easily one of the worst stores for customer service, and sadly the other locations nearby aren’t much better. With staff this unwelcoming and miserable, it makes you not want to shop here at all. Management changes are badly needed.
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July 2025 by J B
I had the pleasure of being helped by Elsie last week during my recent visit to Dollar Tree, and I can not say enough good things about the experience. From the moment I walked in, she went above and beyond to ensure my needs were met and that I felt welcomed and valued as a customer.
What stood out most was her professionalism, patience, and genuine kindness. She took the time to listen to my concerns, offered helpful solutions, and handled everything with a calm, friendly demeanor—even during a busy time in the store. It’s clear that Elsie truly cares about both the customers, the store’s reputation, and overall experience.
In a world where great customer service can be hard to find, she truly shines. This level of dedication and leadership is rare and deeply appreciated. Dollar Tree is lucky to have someone like her representing them.
Thank you again for making my shopping experience so smooth and pleasant. I’ll definitely be returning—and recommending this store to others—thanks to the exceptional service I received by her. I sadly can't say the same for her coworkers. Every single one seemed as if they were tortured when asked for assistance. Elsie was the only one who greeted and attended to us while we shopped.
I would've given a five-star if not for the rest of the staff.
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July 2025 by Sierra Baker
I vacation down here all the time and every time I stop at this store Elsie is great!! Some of her coworkers need to take a page out of her book but she has a lovely disposition & is always super friendly and helpful. She's what customer service is all about!! I even got a few restaurant recommendations from her and tips about the area. On the other hand Mari-something, asst. manager I think - very rude the few times I interacted with her. The store itself is well stocked & tidy although the floors could use a good wax. Will definitely come again next time I go down the keys 😁😁
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June 2025 by Lizandro Hernandez
Unpleasant my experience with a worker called (ELSIE) I as a client just for leaving an item in a wrong place that lady yelled at me, raised her voice, she told me that she was not my slave to pick up my regueros, that me and my family were disrespectful, I even called the manager on duty and explained what happened and the manager sent her out and apologized to me and my family, I work with clients too and in my experience working no matter how unpleasant a client is I as a worker I can't disrespect or offend her
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June 2025 by Don Nathan
Store was well-stocked and much more tidy than most other DTs which are usually crammed with merchandise still in crates waiting to be stocked. I like the new multi pricing which allows for more needed items in store. That plan will work if they can just find a way to get the shelves stocked.
My cashier was Diane. Very pleasant and proud of her store. Continuing improvement in shopping experience from this time last year. (Disappointing there is no sunscreen available there - smack dab in the middle of the Keys.?)
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May 2025 by Krista Gray
I have enjoyed shopping at Dollar Tree for years. It has changed since the takeover of Family Dollar. More higher priced items and less of the items that l purchased on a weekly basis.
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May 2025 by Sherry B
I live in Key Colony Beach part time and Okeechobee part time. I also drive up to Tennessee, and Michigan to visit family. I have been in dozens of Dollar Tree stores along the way. The Marathon Dollar Tree is the best Dollar Tree I have been in. Now, I have lived in The Keys for years, and the Dollar Tree was not always this way. In the last year or two this store has improved dramatically. It is always neat and clean, and product is always stocked up and easy to find. No sifting through a pile to find what may be in there like other stores I have been in. And just as important are the people that work there, kind and always a smile.....same faces for a long time which is highly unusual for a business in the Keys. A testament to good management. I complimented one of the ladies working in the store last week and she seemed genuinely proud of her store. If I need anything for my vacation homes I wait until I am in Marathon to go to a Dollar Tree.
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April 2025 by frank lasky
Excellent prices for good products!! The cashier was very nice!! 😃😃
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April 2025 by J Schwarz
Cheap stuff to save a $
Staff not friendly and store could use a cleaning.
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March 2025 by Tia Thompson
Nice location to pick up some crafting supplies. Customer service was good and they were stocked well when I came.
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March 2025 by Casey “Captain” Champion
It's a dollar store in the keys what more can you ask for.
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March 2025 by kelly arseneau
Awesome selection
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February 2025 by Heather Neumann
This is probably my favorite local convenient store. I can freely wander down aisles without being obstructed by overstock. They also seem to keep their shelves tidy and organized. When looking for a particular item, this is extremely helpful.
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February 2025 by Bob Morgan
No longer $1. Now $5.
