Walgreens provides good to exceptional customer service, with many reviews highlighting outstanding and helpful staff. The pharmacy is noted as out of this world helpful, with associates described as amazing, pleasant, and determined to ensure a good outcome. Employees are praised for being reassuring, going out of their way to assist, and providing perfect service. Specific assistance included helping with an emergency prescription refill from out of state, patiently aiding with passport photos over multiple visits, and saving a customer money by explaining prescription discount options. Some staff members are singled out as the best. A minor note mentions that cash back is only available on purchases over twenty dollars. Overall, experiences are reported as great, with customers expressing that Walgreens should be proud of their staff.
Kim was most helpful. She didn’t just point me in the direction of the product I was looking for, she walked me over to it.
May 2026
My husband was needing his medication kind of quickly. Not only did they try fill it fast for him, they called to see if he was on the way before they closed for lunch. We aren’t sure what the young man’s name was, but we aren’t very thankful for him!
May 2026
Walgreens Marathon- Associate Kim is fantastic! She’s so personable, knows her local customers on a 1st name basis , because that was important to her, but makes me feel important as a local extremely repeat customer! You have a great customer service associate in Kim Walgreens Marathon, Florida!
