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January 2024 by Emily Kleck
My family and I went in today to upgrade our iPhones. We were absolutely blown away by the customer service provided by Jimmy and the outstanding area manager, Toni. They were incredibly knowledgeable and helpful. We are so grateful to have them at this store.
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October 2023 by Ab Caamal
A questionDo they still provide service in Spanish?
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July 2023 by Shea Simmons
Very bad experience that turned into a 3 day long issue without a phone.
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July 2023 by Rijad
Walking in the door, I was kindly greeted & then helped by a gentleman named Evan. He was efficient, knowledgeable, & charismatic. Wonderful experience entirely, thank you.
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March 2023 by Natasha Drummond (SUNSHINEBELLA)
Fantastic customer service! I went in seeking help with my data and wifi complications I was having with my phone. They let me leave my phone with them to work on while I ran to the bank, allowing me to be on time for a meeting. Very, very helpful. Both of the techs were informative and much appreciated!
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October 2022 by Paul Doppelt
Evan is the name of the gentleman who assisted us. He fixed our software issue and then offered to look at our subscription plan to see if we could use hotspots as we are recovering from a hurricane. Once added he walked us through how to activate TV's at our home. He went over and above for us. So happy!
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September 2022 by Nataleigh Pounds
Super friendly staff. So knowledgeable and helpful!
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August 2022 by Lynn Nathanson
Just want to give a “well done” to Ash at the Marco Island ATT store. She took her time, was quite patient and knowledgeable and her help made a big difference. I highly recommend this little shop on Collier Boulevard in Marco Island.
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August 2022 by Carol D'Ambrosio
Great. Knowledgeable, friendly and quick service. I give this service 5 ⭐️
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April 2022 by Mr. H 4/14/22
Purchased an iPhone 13 today and Harrison was way ahead of his class while walking me through the purchase of the new phone and transfer of data from my i6s (yes, it's been a while). I was hesitant to attempt the purchase of a new phone since transferring data from one to another can be troublesome. Other AT&T locations appeared to have a few complaints. Unlike those areas, Harrison presented the various performance and cost options allowing ME to make the final decision. He is a true professional. I highly recommend the Marco Island AT&T location supported by Harrison.
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February 2022 by Lois Fisher
Todd was very efficient and courteous. Greeted ever as they came into the store. I was very satisfied with the service I received.
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December 2021 by Jay
Stopped in to buy a new phone. Todd was amazingly helpful, from the day I ordered my phone to the day I picked up the new phone. He setup the return of the old phone for a rebate, all went very smooth. This guy knows his stuff. Would highly recommend this store and Todd.
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November 2021 by Mark Siner
Todd is the best! Completely customer service focused and a great asset for AT&T.
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October 2021 by Ronan Hannan
Todd is a legend in here! I saw him multi-task with 3 different customers at one time, while on to a technician on his phone assisting me. And he figured out my issues not the so called "expert" we were on to in tech support. Great experience - only good things to say about him.
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November 2020 by Kerri Fraser
Todd was amazing my father needed a new phone and we we're adding on to his account.. He worked with my handicapped father first so he could get home, then took care of myself and my husband. My kids were there and Todd put a cartoons on the television for them.. He helped us with 2 new phones.. we are so happy and couldn't be happier with the way Todd helped us.. If I could give 10 stars I would..
