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March 2024 by Grace Naurath
The worker we had was very slow and mixed up our order and also needed the other girl to find a holder for her, good ice cream but shouldn’t mix up an order it was justParking: Bad parking
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March 2024 by O Hall
Not great if you are lactose or dairy free.
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March 2024 by Rosario S. Cassata (Batman)
Cold Stone Creamery is a ice cream store with some amazing delicious hand rolled ice cream. They offer array of flavors from the basic vanilla and chocolate other delicious and unique flavors. You can enjoy your ice cream in a choice of a fresh waffle cones or a cup with many choices of toppings. The toppings choices range from nuts, fruit or all types of candies. This is a great place to go for refreshing treat. Bring the kids they will love it. They staff is very nice and helpful. It can be busy so parking is hard, you can try the Valet.
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March 2024 by Takatsuki Sen
I love this place with all my heart. But the last time I went, one of the girls who worked there was rude, and she even gave me the wrong order. You shouldn't work if you're going to have such an attitude. Still, it's a good spot to visit if you want ice cream. It happened on March 5th night.
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November 2023 by jason piacella
Came down on vacation at Marco island and wanted some ice cream, low and behold the place is supposed to open at noon and nobody around Ridiculous!!!
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September 2023 by Barbara Perez
Extremely fast service! Great icecream, mom loves the orange sorbete! Nice outside sitting area too ???
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August 2023 by Melissa M.
Don't bother trying to call bc they never answer their phone no matter what time u call. Their hours online are also a lie. It says they're open until 11 pm on Friday and we showed up at 10 and they were already closed. Someone was in the back when we knocked and they saw us and didn't say anything they just ignored and pretended they didn't hear us
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August 2023 by BPM 805
Nice outdoor seating...good flavors...
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August 2023 by Jesus Padilla
Our kids love cold stone, we eat it at home all the time, but in this location, one of the young ladies is extremely rude. She needs a crash course on basic customer service. We literally walked out and drove to a different ice cream place rather than to put up with her. Won’t be coming back here the rest of our vacation nor next time we are in Marco.
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July 2023 by Tracy White
The ice cream was good but the girl working there was so rude to our family because it was loud and we misheard her.
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July 2023 by Tony G.
Worst Ice-cream on the island. Had to pitch it out. Lacked the sold stone selection I am used to Enough said
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July 2023 by Mrs B
Amazing service, highly reccomend stopping in for a cold treat!
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May 2023 by Steve Loretz
NO STARS! --- but i couldn't post without 1 star. I am a new diabetic....We went in and asked if they had any sugar free ice cream. They said no but that the sorbet was sugar free. It tasted too sweet for me, but i had an orange sorbet. I got home and looked it up and on their site it said 53.8 g of sugared 54.4g of carbs. 0g protein. So i just had more carbs and sugar than i have had in the last two days in one SMALL sorbet. EDUCATE YOUR HELP!!!!!
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May 2023 by Garrett P
Love this location. The service is good and the owner is so sweet and friendly.
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March 2023 by Sarah M.
Employees not wearing gloves and all of their hair is in the face. Absolutely disgusting environment in there tonight.
