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December 2023 by Ann H.
I brought in my 2010 Pruis with "check hybrid system warning" on. I thought it might be the end of my beloved car but thru the patient and clear education from Ken it was saved. He provided all possible repair options and costs with clear expectations that each one was an educated guess to rectify the issue. Turns out they did find the correct repair option quickly and I have my car back! I feel that I was provided honest, well I formed and thoughtful service ! Thank you Ken!!
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December 2023 by Mark H.
I had an appointment with Island Automotive to diagnose and possibly repair an obvious front end problem with my Camry. I also scheduled an oil change. While they had every chance to overcharge me for a simple repair, they did the right thing and fixed my simple problem at no cost. Their integrity, great service techs, awesome front desk person, Ken, all made for a special visit. I highly recommend Island Automotive.Mark
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November 2023 by Fatima El
I was stuck on the island delivering 30 packages for amazon. And my bottom radiator hose blew out. I was too weak to squeeze the clamp my myself. And these people refused to help me keep my job. They told me I also had to move my car off rheir property while it was still top hot to turn on. If I were you I'd go one more building and stop and the next building. Much nicer people. Much kinder. And willing to help a single mother keep her job. I will never ever refer anyone to island. They didn't have 5 minutes to help me squeeze a clamp. And wouldn't let me spend 15 minutes cooling my car down so I could try myself.. Karma. Shes not so nice when she comes around. 5 men standing around doing nothing. And they asked me to leave, I fouksnt even cool car down. They couldn't have cared less if I blew my head gasket. So sad.
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November 2023 by Michael O.
I had my vehicle serviced there on a recommendation from a friend. They did several oil changes for me. Shortly after the oil change, I discovered they only put 5 quarts of oil in when vehicle required 8! The last recommended service they did cost me a new transmission. After changing transmission fluid I drove 200 miles when I experienced problems. I took it back to them. Not being able to figure out what the problem was, I was sent to Aamco. The transmission was full of water and had to be replaced. Cost over $5,000 and Island Automotive took no responsibility for water in transmission. Car was never any water.
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July 2023 by Barbara Hargreaves
We met with owner to discuss options, prices, availability, etc. and turned our car over to them to work their magic. Can't wait to see finished product.
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June 2023 by EWOUT de Vries
Hi Keith & Vicky,We have been in business on the island for almost 40 years and you beat us as you started even earlier. And obviously, we both have set a sample of providing good service. Otherwise we would not be here anymore. For a long time I had mistakenly assumed you would not work on anything but collector cars.Just a short note to thank Jesse and all of you at Island Automotive for taking so good care of me today. The price for the work to replace a side panel of the window of my SUV was way under what I had been quoted by another company.The very few times I have visited your garage, I have gotten the feeling that you have a really good atmosphere amongst your employees as everyone seems ready to help out and I know where to go if there is a problem with our old Mini Cooper S and our Toyota Highlander.And obviously it is always a pleasure to see the beautiful restoration jobs you do on vehicles from an era that one was proud of their car. And waiting for a car is not a boring experience as the waiting “corner” does remind one of an old time diner.Thank you all for the positive experience.Best regards,EwoutService: Auto maintenance
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March 2023 by Jay Black
Jessie and his crew were respectful and kind, and worked hard to help me fix my car in an affordable fashion. This is the best auto shop I've been to in years, highly recommend them.
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March 2023 by Jeri Kroemer
They are amazing... Can't say enough. Thank you guys for always taking my car in and fixing the problem without causing more. Lol. Jesse. You rock bro. Keep that smile. It's contagious
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February 2023 by Jenny Braun
We got a flat, they got us in last minute. They found the hole, fixed it, reattached the tire. Best $18 I've ever spent. We appreciate you!Service: Tires
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February 2023 by DJ Fouce
Busy place. Call ahead for appointment. Quick friendly service
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August 2022 by Leah Marie
I've used Island Auto for repairs & regular maintenance a few times since I moved to Marco just over a year ago. They've always been great...friendly, professional, great little shop to sit in if you have to wait. Today I had an emergency right before a long planned trip. I was a bit stressed out to say the least. They were beyond helpful & kind. Even though they were booked solid they were able to help. Everyone was excellent but a special shout out to Peter behind the desk who was super helpful, kind & reassuring, and to Mike the mechanic who explained to me what was done & showed me the broken part. Love this place! Highly recommend!Services: Auto engine tuning
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July 2022 by Lee Marie
I've used Island Auto for repairs & regular maintenance a few times since I moved to Marco just over a year ago. They've always been great...friendly, professional, great little shop to sit in if you have to wait. Today I had an emergency right before a long planned trip. I was a bit stressed out to say the least. They were beyond helpful & kind. Even though they were booked solid they were able to help. Everyone was excellent but a special shout out to Peter behind the desk who was super helpful, kind & reassuring, and to Mike the mechanic who explained to me what was done & showed me the broken part. Love this place! Highly recommend!Services: Auto maintenance
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July 2022 by William Delia
Had a 10:30 appt for oil change and tire rotation hit me right in sat out front and talked to the technician while he serviced the car. Everyone I came In contact with was nothing but polite and friendly. The owner came in and she was just as nice as the rest of them. Highly recommend them for your service needs.. Mike the technician went above and beyond, washed his hands before he checked the cabin filter in the car. Class actService: Auto maintenance
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May 2022 by GamblingApe #3365
Small town mechanic feel with guys that know what they are doing.
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March 2022 by Jacob Sayers
Took my truck to IA for a fuel issue. Truck was there for over 3 weeks. Every time I stopped by for an update Jessie kept feeding me stories. First told me I had low compression (hurt motor) but couldn’t show me a compression sheet / reading. Then he told me that he pulled my heads off & had them sent to a machine shop. Once he told me it would cost 7-10k to rebuilt my motor (only has 30k miles on it) I told them to put every thing back togeather & I’d pick it up. Come to find out Jessie said he never took heads off & never even diagnosed my fuel issue. They charged me $980 & did absolutely nothing but replace ONE $30 fuel line. Once I brought truck home I found a red rag & broken zip ties all in my bay. Finally took the truck to a real shop & got my fuel issue fixed which only ended up being a bad pump. Did a compression check & motor was healthy with no issues.
