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February 2024 by Zina Gorman
Has what we need and provides expert advice.
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November 2023 by Rob York
Good to have a NAPA on Marco Island. The guys behind the counter can be a bit grouchy but overall a good experience.
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October 2023 by Donald Sweeting
Veteran part person, can answer most questions back to the 60's when it comes to parts and applications. Not your regular parts store!
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July 2023 by Stephen McGrath
Just about most of the time don't have what I want!
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April 2023 by Carleigh Claffey
Everytime I’ve been in this NAPA they’re extremely rude. I witnessed the men behind the counter making it very known that the costumer in front of them had their card declined and they were so rude to him. They don’t read codes. They have very limited tool options. I have multiple vehicles and always go out of my way to drive to naples for my vehicle needs to avoid this store.
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April 2023 by Tim Lugar
Quick help and found the right part . Knowledgeable customer service and had everything I needed to complete my repair.
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February 2023 by Daphne Zeigler-Sharp
Was transporting some things for my sister and stop by and just ask someone to double-check my load was properly tied. Extremely nice friendly gentleman came out double checked my load and did help us so it was awesome can't thank him enough!
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October 2022 by Kelly Connerton
Ridiculously difficult to find. Maps sends you to a dirt road alley behind the business. Then, make sure you take your vitamins to be able to open the front door. Once you find it (assuming you do) and get in the front door (also assuming you do), you better hope you don't need any customer service help because you won't find any of that here! If you have the time, leave the island and go to the next closest auto parts store 20 minutes away.
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June 2022 by A F
Amazing service. Friendly and knowledgeable staff. Will go above and beyond to ensure the customer is satisfied.
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January 2022 by Jim Miles
Worst NAPA I have ever been to. Completely disorganized and dirty.I ordered online and ordered showed it was available for pickup. Arrived no one greets you or acknowledges your existence. Poor customer service, that should have been my indicator to just leave but I had an order to pickup so I continued.They only filled half my order because they “did not want to separate a pack of 12.” That they sell individually anyway! Lazy very lazy, also evident by how dirty the store was.Finally they did not give me the discount price that was paid online through NAPA. Going to Autozone tomorrow where I just found my item cheaper, available and with discount. Should have checked there first. Well next time I will.
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January 2022 by Jon Gray
Best NAPA that I’ve been to in a long time. The guys in there helped me out quickly and were great. I actually dropped a $10 bill and didn’t notice. One of them found it and ended up walking out to me in the parking lot to see if it was mine and returned it. Thank you Marco Island NAPA!
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January 2022 by Jacob Persky
Call before you go to see if they are open during their posted “open” hours. 10:30a on a Friday and all locked up. Other customers trying to get in as well… lost business.
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December 2021 by Sonja Hoffmann
Excellent service. Dale went above and beyond. We needed parts for our boat and Dale was super helpful to get us what we needed. Back on the boat (walking, since we don't have a car in Marco Island), we found out that we still missed one adaptor piece, a $3 item. Dale hand delivered the part within 10 minutes. Best customer service ever!
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December 2021 by K Conner
Ridiculously difficult to find. Maps sends you to a dirt road alley behind the business. Then, make sure you take your vitamins to be able to open the front door. Once you find it (assuming you do) and get in the front door (also assuming you do), you better hope you don't need any customer service help because you won't find any of that here! If you have the time, leave the island and go to the next closest auto parts store 20 minutes away.
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November 2021 by Perry Columbus
Store was in disarray, didn't have what I needed & wouldn't look it up or other wise try to find it.
