Printing Services near Marco Island, FL

“I am disappointed with your customer service at **********. I was calling to suggest a default on your Website on the tracking number page that allows the person to look up their tracking number by name and address. My issue is I can't read some of the numbers on my receipt and kept getting the error message that I had an incorrect number. I thought it would be nice to have the option to look up the tracking number by name if you can't read the number. I was asking CS if there was a reason this option isn't available. She couldn't answer me and abruptly ended the call and hung up on me. I thought that was very rude. She could have said she didn't know and maybe made an effort to find out. She gave me a bad impression of your company, as I was trying to give feedback on how to improve your system, but didn't make it that far. She said I would need to contact the store I sent my package. Why call the store and waste your employee's and our time when it could be streamlined by having this option available online? If it's a privacy issue, include a "What's your favorite.,..xxx?" When issuing a tracking number. This improvement to your Website will save a lot of time, money, and provide an added convenience for your customers.

Another option is to enlarge the tracking number on the receipt. The Z looked like a 2 and the W looked like a 0 or a V. My husband had to use a magnifying glass to read the numbers/letters properly.”

“Easy to use for print and pick up or delivery. Next day worked super fast as in immediately. They also do passport photos and TSA. They recycle used electronics & have shredding services.”