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November 2023 by Hello Reyes
The manager Jorge has done such a terrible job managing this car wash. The service has gone down terribly and unfairly! Many times has he shown his poor lack of management and it shows. As he doesn’t communicate to his team or see the work they do is horrible. The workers in the vacuum department steal the big cash money they find and pocket it themselves or give to mgmt to hold. I’ve asked to speak to the owner many times and nothing has been done about this.
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October 2023 by Anne Landis
We have been using Progressive Auto Center Express Care for several years now and have been very pleased. Every time I took my car back to the dealership for service they told me I needed something expensive outside of the service. The first time it happened I paid up and received extra services. The second time it happened they told me I needed new tires and I said I would wait until the next service. When I took my car to Progressive to have my tires checked they told me I had at least 10,000 miles left on my car before I would need any tires. Given the few miles I drive my car yearly that was 2 1/2 years ago.We continue to have our cars serviced by Progressive. They are fast and fair.Anne Landis
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August 2023 by Frank Pelly
This place is the most expensive oil change facility i have ever dealt with. Over $120 for a simple oil change. When questioned about their prices they try to tell you that your car requires or "calls for " pure synthetic oil. (Our vehicle has under 30k in miles and is not brand new). Not only is this bogus its a flat out lie. When i said no to that and wanted standard oil as the dealership does, they would not and told me to leave and that i would just complain. They just want the money and no customer service involved ...i guess they're used to that. Due to the fact that they expect a complaint to be filed, I will oblige and put the truth out there. you can be the judge on your next visit, but i would head straight across the bridge into naples we had much better service and knowledge.
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July 2023 by Steve Stec
Came in for just light bulb replacement on a Friday afternoon. Progressive was surprisingly busy for off season. I was put to the front of the line and my bill was being printed before I realized that the work was already done. 15 minutes max.. Credit to Paul, Steve and team!
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June 2023 by Equity6
The technicians did the job carefully, professionally and in the time promised. I could not have been more pleased and will visit here again for automotive service needs.Service: Tires
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May 2023 by John Johnson
Always have been treated very well and the service is excellent,would highly recommend!
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May 2023 by HERBEQUE Catering
This was one of the best service Experiences I ever had at a tire repair shop. The service manager was absolutely great to work with. He did and OUTSTANDING JOB. The Marco Island Fire Department recommended this shop to us and it was great. I would recommend this shop to everyone I know. Keep up the EXCELLENT JOB....HERBEQUE CATERINGService: Tires
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May 2023 by Marcel Gonzalez
Quick and professional Service, I believe a service person who took care of me was Rafael, he addressed the needs of my car and advised me how to proceed,In a courteous manner,Thanks guys , Good job!!!Service: Air & cabin filter replacement
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May 2023 by Bryn Post
Progressive is the best of the best here on Marco island. Manny always goes above and beyond for my family and friends!!Service: Tires
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April 2023 by Marc Thibault
I've been going to PROGRESSIVE Auto Center for over 20 years and know the Kelly family very well. Excellent service and good value, they treat me like family and they always take good care of me and my vehicle.
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March 2023 by gm simon
Oil Change guys were good. However, this is about the carwash. I picked what I thought was a comprehensive inside and out carwash for $25 plus $4 tip. The inside of my car, dash, cupholder, steering wheel, top of the dash were untouched. I went back and told showed them and the manager pointed to the sign where on the side it has that "extra service" for an additional $15. I did it myself in a few minutes when I got home. It's deceptive signage and ridiculous pricing. Won't return even for an oil change as a result.
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March 2023 by Mike M.
Worst car wash I've ever had, stripped my paint on my front bumper and refused to do anything about it! I recommend washing your own car or get someone you trust! I won't be back ^
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January 2023 by Donald Spatz
Oil change was ok. But they claimed they only had synthetic oil available for about $15 per quart. So... expensive oil change and I will not return.
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January 2023 by Mike S
Great place to get your car washed. Very fast and do a great job.
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November 2022 by richard pless
Great to get tire repaired and back in the road in less than 45 minutes.Highly recommend.THANK YOU R PLESS
