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June 2023 by dwayne guzman
I’m a frequent customer and have purchased both custom jewelry and a beautiful anchor chain from this establishment. Excellent customer service and craftsmanship. Highly recommend.
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February 2023 by robert winters
had set an appointment on saturday for that next monday to look at our watches / when we arrived the lady told us they we way to busy to help us / another words we weren’t spending enough/ avoid at any cost super rude w bad attitudes
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January 2023 by P C.
My hubby and I love this family owned shop.Richard, his beautiful daughter and the staff like Annette and others are always ready to jump to serve you and make you happy. I have purchased lots of items from all ranges of prices. Grandchildren get necklaces and bracelets, my sister and my daughters too. There is something for everyone. If you want a special designed piece he can do that too. Repairs are right up his Alley. I think Richard is funny, outspoken and treats people like he is treated. It's crazy at Christmas and he works diligently to make it all happen for his customers.I love that he writes in the local paper. It's funny, informative and let's him get his feelings out. Dealing with Mr. and Mrs. public as any of us know in the retail business is not always easy. Don't change a thing Richard. We love it and especially loved your last article. Patti C.
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October 2022 by Jeffrey White
Brought a watch to get a Battery replaced. A Bulova Precisonist. They called me up and said I beat it up and broke the stem and they couldn’t set the watch. I picked it up. Believed what they said. Looked at it and the time was perfect but the stem to change time and date was broken. Well there is no way to have set the time perfectly without using that so I questioned them on it and told them they broke the arm when changing the time and date which they denied and told me some watches set time automatically by satillite. Really your a jeweler and gonna lie to me. I spent thousands upon thousands at this place on Marco bracelets and pendants and your gonna tell me that it was a miracle that the watch set itself with a broken arm. No sorry you broke the arm when you set the time and went to set the date. Never will step foot in this store again. Complete fraud.
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February 2022 by Lindsay H.
Lovely family run business, excellent selection. Top notch repairs. In business over 25 years on Marco!
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December 2021 by Krista J.
Harbor Goldsmith helped me to first cut a ring off my finger before going in for an MRI, and then they expanded that ring so that I could wear it again. I'm so thrilled with the customer service and the expert craft of my "new" and improved ring. I also love that they have very custom Marco Island jewelry, like the Key Marco Cat and the Marco Angel items. So cool!
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September 2021 by Richard Freedman (doc)
Have had a few repairs done there. Excellent work done on each of them with no issues arising.
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April 2021 by Randle Grossman
Excellent service for repairs and a great inventory of jewelry for all occasions
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February 2021 by Mary M.
Lovely people, quick turnaround... I brought my ring in to replace a diamond, and another jeweler said it would take 3 to 4 weeks. My ring was repaired within three days... I am a happy camper.
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November 2020 by Linda H.
Richard and his staff treated me wonderfully from the time I walked in the door. I wanted to reset the diamonds from my existing wedding and engagement rings into a new setting. I had already visited Mattis jewelers in downtown Naples and was completely turned off by the owner's condescending attitude toward me and my jewelry. Mr. Mattis told me that none of my diamonds except the largest one were worth resetting and repeatedly tried to convince me to put that stone into a necklace which I didn't want! Richard on the other hand showed me a number of designs for a new ring which could use my existing diamonds which he said were good quality. In addition to showing me some of his own ideas for a new ring, he directed me to a website of a jewelry supply company he uses. There I found the perfect ring! From start to finish, the project took just under four weeks and I LOVE my new ring! He provided me with an appraisal and fixed the ring so that it doesn't slide around on my finger. Richard Alan and his Harbor Goldsmith shop Are now MY go-to jeweler!
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September 2020 by Nada Agolli
Best service and beautiful jewelry.
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August 2019 by Larry VanderMeulen
Had a Rolex watch band repaired. Clasp was bent, had jagged edge that actually ruined two of my nicer shirts. Now, clasp works better than new; quick turnaround, reasonable price.
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June 2019 by Cindy Timmerman
Sweet 16 birthday for Abigail. She absolutely loved the crystal necklace from Harbor Goldsmith. Thank you RIchard , Mary Jo and the rest of you for all of your wonderful service over the years.
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March 2019 by Al Arnold
I have bought the Marco Bracelet for my late wife my daughters and granddaughters from them. They have always been pleasant and helpful. I stopped in today to get a bracelet cleaned, he told me would do right away for me which he did and when I asked him what the charges were, he said no charge. You don’t that kind of service and quality at your chain stores. Thank you Harbor Goldsmith!!
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December 2018 by Tracy S.
The owner is absurdly crass and rude. I could not believe how he spoke to me regarding having a piece of jewelry repaired. He literally screamed at me in front of other customers no less - and he was completely unprovoked. I wouldn't leave a 5.00 piece of silver plated jewelry with this maniac, much less a 50,000 diamond. What a sad excuse for a human.