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February 2024 by Dan DiFabio
Olivea was wonderful, took great care of us and getting us into our new phones. Lovely customer care and such a sweet young lady , hope the manager of the location sees this
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February 2024 by Jacqueline Kurtz
Daniel really helped me out of a bad spot got me a new phone and helped me with my plan. Thank you!
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February 2024 by Gary Smith
Very pleased. The gentleman was very thorough and knew his stuff.
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February 2024 by Ed Ryan
Helped me out with a new phone. Thank you Dan
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February 2024 by Thomas Bentley
Came in to this busy location Friday afternoon. Esther was super calm under the pressure of high demand from customer and the other employee she was helping out as well....gave her a bit of a big project to work with & she passed with flying colors.
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February 2024 by Bruce Winer
My wife & I came into store today with multi issues ESTHER helped us 100000000% more then we have ever been helped before being loyal customers for 31 years!! She was very professional and patient!!! We will be return to this location just for her!
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February 2024 by Richard Bondy
Bellflower
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February 2024 by Helen McCullough
Eddie Eother at your Marco Island Verizonstore is one of the most knowledgeable, kind, respectful and helpful employees I have encountered in a very long time.He is an excellent representative of your company..
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January 2024 by J MK
If this could be less than one star, it would be. Visited the store to purchase a new phone. Representative indicated he needed to access account in order to serve us. This non-corporate store would not allow a phone to be purchased out-right, they wanted to add on a number of surcharges. After leaving the store without purchasing, the representative changed our mobile account plan without authorization. Stay away from the store, they are swindlers.
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January 2024 by Michael Fleming
So clean
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January 2024 by Rudi Nicholas
I had a wonder experience with olives, she made the whole getting a new phone painless as possible , wonderful young woman
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January 2024 by Lori Smith
The manager of this store is atrocious! 12/23 he promised me he’d go to another store and pick up 2 iPhone 15’s for me to purchase on 12/24, because they were out of stock. He did not say sorry, I don’t have them. He said come back tomorrow and I will personally go get them for you. He even had the store on speaker phone while I was there so that I could hear the other store tell him they’d put aside for me. 2:45pn 12/24, I stopped in and he said he still had to go get the phones. I went to church service 2 blocks away, my husband left service 15 minutes early to go pick up new phones. Store manager was MIA. Very nice guy left in the store to close up said his manager wouldn’t pick up his phone and how embarrassed and sorry he was. The store manager also canceled our cloud accounts! What kind of person looks you in the eye and repeatedly lies? One of the phones was my son’s Christmas gift he obviously did not get. If the manager just spoke the truth, I’d have gone and picked up phones elsewhere. Avoid this location at all costs.
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December 2023 by Lexi Scherzinger
made an appointment online through their website but they apparently don’t honor those, so ended up waiting well over an hour to be helped since only 1 of their 4 employees knew how to do anything. absolutely ridiculous, worst service i’ve ever experienced in retail
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December 2023 by Sandra Moore
Louis at Marco Island store was awesome in helping my husband and I transfer phones get a new phone went beyond and even helped me with my Bluetooth in my car. He was very knowledgeable and helpful.Thank you for helping us will refer to you
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November 2023 by dave wegman
I was well taken care of with my tech issue ; both employees there were very kind and patient