Walgreens has received mixed reviews from its customers. Many appreciate the friendly and helpful staff, particularly Charley, Shelly, and Candace, who are recognized for their great customer service and pleasant attitudes. The pharmacy team, including Paul and Luann, is also noted for being nice, although customers have expressed concerns about staffing levels, especially during busy times. Some customers have reported issues with scheduling vaccine appointments online, finding that the pharmacy can be too busy to accommodate them at the scheduled times. This has led some to seek vaccination services elsewhere, citing better staffing and service at other locations. The store has also faced challenges with its passport photo service. Customers have experienced difficulties with photo requirements and reported a lack of knowledgeable staff to assist them, resulting in repeated visits without resolution. Overall, while Walgreens has friendly staff and a helpful atmosphere, there are concerns about staffing adequacy and service efficiency, particularly in the pharmacy and photo departments. Customers often leave with mixed feelings, appreciating the service but encountering significant hurdles.
Bruce in pharmacy was extremely helpful. Over a period of several days, he diligently worked to get our discount card accepted, a savings of $100s to us. We're very grateful. Thank you Bruce!
October 2025
Walgreens on Marco Island has every thing I need. The store is clean and the employees are friendly.
May 2025
Love Walgreens! Much better than CVS. Terry was so helpful and pleasant. Keep up the great work!
