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November 2023 by Adamarie Wallis
I went in hoping to find some water shoes/boots that would keep small shells from getting under my feet and irritating them when wading through the waves. The salesperson seemed helpful and recommended a pair of wading ankle boots he said would help keep shells from getting between my feet and the bottom of my shoes. The boots were expensive. When I tried them out in the ocean they did not remotely, not even a little bit, keep shells from getting under my feet. Worse the boots are snug so when I went to take them off with shells stuck inside the shells end up cutting and hurting my feet significantly. I can not recommend this place if you want accurate answers or help finding items that work.
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September 2023 by Joe Pace
Nice store little on the expensive side
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September 2023 by Susan Bailey
Very helpful and friendly
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August 2023 by David Lee
Wow,Not sure the deal? Empty store and staff two men both sort of stuck up and rude as if they didn't have the time to be helpful? However the store was empty? I've had similar experience in the past However this reminds me of why myself and others choose not to come in this particular store. 100% opposite in marathon, Florida. These guys customer service skills rate slightly higher than Walmart, and only because they spoke English. Not the place to go if you don't know exactly what you want and where it is.
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August 2023 by Ken Messner
Small store with less inventory than most
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July 2023 by Chris B
It's a kids store for new boat owners. Need to go back soon. ?
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May 2023 by Paul Wyand
Great service, but the store is a bit small, with limited selection. Will say they seemed to cut out most of the clothing in favor of boat parts and supplies. That is a wise choice. The personnel were knowledgeable and helpful.
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May 2023 by Kenny LaPlante
Lots of stuff for little store.
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March 2023 by Michael Zofchak
Rudest employees ever
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October 2022 by Heart A.
They are the most unhelpful people that I've ever dealt with at West Marine. You have to find your own products because they put you in a direction and do nothing. The two employees are talking to each other while I'm standing there waiting to pay.
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June 2022 by Patrick Lawless
Another great sunset dinner cruise onboard the Island Princess thanks to Captain Cedric and the entire crew.
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June 2022 by Sako R
The one salesmen on the floor was very helpful while the sales guy at cash register was not friendly or useful!
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March 2022 by Michael Gillingham
We had tucked into Caxambus Pass for an overnight and our batteries were shot. They had a great match, the lowest price and delivered them to the Caxambus Pass Marina dock. We had ours out and waiting for them. It couldn't have been a better experience. Shout out to Caxambus Pass Marina for letting us hang out for an hour. Great folks there too.
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February 2022 by Gupta Gauss
Store manager Kevin at this store is class-act. Always eager to help with anything you throw at him while being very patient and knowledgable with his store and products. Thank you Kevin & West Marine!
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February 2022 by Steve K.
Employees are curtious enough. The issue is the lack of inventory. I know its a small shop, but its a big chain, so you would think they would have a decent selection of fishing tackle. Well they dont, and you cant blame this on "supply chain" issues, because ACE hardware is stocked to the gills. Oh and opening at 9 am. Really. Corporate needs to know people that boat and fish are up early and late opening times will just drive them to shop at a competitors.
