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January 2025 by Shellian Jacquett
I just recently left the store and I am appalled. The shopping experience was horrific and the treatment of certain patrons but the Spanish lady was not welcoming. As soon as my mother and I entered the store. She screamed out "its 7 o clock" and started vacuuming when the store closes at 8pm. Aside from my mother and I there were 2 other black families is in the store and apparently a customer who used to work there. As I was shopping I could hear the Spanish lady and the former employer conversing about how she was treated and asking her if she would ever come back to work and she responded "hell no!" I got a glimpse as to why and it helped me to determine why I would not come back either. My family are frequent paying customers like everyone else and we notice how we and the other families of color were followed around the store. I believe that the Spanish lady yelled that it was 7pm when we arrived in hopes that we would hurry and not stay long. She projected her stereotypes and fear of other ethnicities on to hardworking people and it was sensed by all the black families in the store. We felt unwelcome and basically just tolerated. The last straw was watching a little black girl, happily helping her grandmother shop and showing her different pieces of clothing and jewelry. The grandmother wasn't nearby but a blind person could tell this was a harmless shopping experience that any granddaughter would do with her loving grandma... but because they were black , the Spanish lady shouted from the registers "Don't play with the jewelry please!!!" She embraced the young girl because she was annoyed with her, because she knew what the young girl was doing because she was watching all of us so it was clear that she wasn't playing but the lady was fishing for a reason to be rude. This was an absolute turn off and by reading all the other reviews that speak about this women and their similar experiences with her, I'm shocked that she is still employed there. I won't be back and I dont encourage anyone who worships the God of all nations, colors and creeds to return either because this is not an establishment that we should support with such disheartening ideologies, prejudice and racism.
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April 2024 by Emma Francis
I’ve shopped at this store many times in the past. I went a couple of years not shopping here because I’m just always busy. I found the time to stop in and look around. I was very happy to find out that they offer girl clothing now. I’ll be sure to bring my daughter next time. Darlene the store manager has the best customer service ever. She’s such a wonderful woman, very helpful and has a positive attitude. I was embarrassed to tell her that I wanted to split my payment and she reinsured me that I wasn’t the only one to ask that. She made me feel less embarrassed. Thank you so much, I’ll be sure to swing by again for more beautiful clothing :)
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January 2024 by S Allen
Always a good shopping experience.
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January 2024 by Andrea Breitenstein
VERY HIGH PRICES ...mostly very UNattractive clothing. .NOT appropriately created clothing for for larger sizes unless you dont care AT ALL if your outfit looks presentable. The cut.. length...shape of clothing in general should be better styled let alone for larger sizes . Like longer shirts ...cute styles. ...ETC.. the largest sizes would not fit many of the heavier Broward women...5'6...250...is about the largest sizes they have.
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January 2024 by Sheta Davis
Great plus size store. I am hoping for a great slae soon
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November 2023 by Gabriela Santamaria
This is my favorite store so far to buy clothes, very pretty and lot of variety super nice!!! ?great quality!! I am a costumer for more then 15 years ?**** sadly they have very poor costumer service with this Spanish speaking lady that is very rude ? always.. I was trying some clothes and I ask her for help to get me another piece and she told I have to do it myself ? another lady come and help me out very nice, I think she need to work behind the store, like warehouse, or unpacking etc… another position she is very loud always talking and talking about others including her coworkers very uncomfortable ? to be honest!! I think her name is nina black hair ? horrible service!!
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June 2023 by Daphine
One of my favorite stores. Regret I didn't get none of the 3 ladies names. I remember someone saying Dana and she could have been the manager. Anywho, all three were very nice. I am from Fort Myers, FL and here visiting my mother-in-law. Thanks ladies. ♥️♥️
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June 2023 by Becky Morgan
I was there today. Sweet staff working today. I will see you ladies soon! The redhead that was trapped in your store during the thunderstorm. TY for your kindness.
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June 2023 by Cat Phillips
Great style, great value, great place
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June 2023 by Donna Wofford
I always find a deal in this store!
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June 2023 by Elizabeth “Lisa was here” Tisone
This place is my addiction. Cute outfits at amazing prices. Love it!
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June 2023 by Marzaleen Fazekas
Love shopping at CATO!!!!
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April 2023 by A. Morrison
Lynn has the worst customer service. She is also racist and makes up rules for customers of color. If Icould give this store a negative one, that would be too high.
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April 2023 by E S
Wow, I haven’t been in the store in years but today’s experience with Lynn and Dana. Dana threatened to charge me more for exchanging my medium for a large?(joking of course)Will definitely be going back to shop because of the awesome experience with these ladies today.kudos to both of them
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February 2023 by Wilfredo Roldan
Excellent store, I invite everyone to visit. Many beautiful cloth, shoes, jewelry and more. Amazing customer service and a clean well organized store.
