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January 2024 by Quinin Whitley
Poor management with the pharmacy and the I guess text system on pick ups. I had to sit for 30 minutes after getting the text that my eye drops were ready. In addition it took an hr to fill a prescription that was on the shelf. Basically a grab and go buy when they want their. It don't take an hr to withdraw there money.. DO NOT COME HERE I REPEAT DONT WASTE YOUR TIME !!!!!
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January 2024 by christie Ductan
Love the staff specially the manager of the pharmacy big thanks for her I pray God to keep blessing us. With people like this
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December 2023 by Stephanie P.
If I could give this filthy disgusting CVS zero stars I would. The store is disgusting and a mess they literally have two employees working in the front. The pharmacy is ATROCIOUS. I stood in the drive through line waiting for assistance finally got to the window and the woman was so incompetent she input my insurance all wrong told me my VA insurance was cancelled then shooed me away. I advised several times the insurance is good but outside of VA the doctor and pharmacy will need to contact the VA to confirm. The lady refused to call so I went inside. While inside I guess they didn't notice I was standing there and the woman was complaining about calling and how she didn't want to while the pharmacist was saying he doesn't care about my prescription his break is coming up so I can wait the hour. Absolutely DISGUSTING behavior especially from so called "health professionals".
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December 2023 by YetiGal954
If I could give them a negative 5 star I would. They pick and choose what medication they want to fill for me because they don’t want to give me everything. I had meds that I needed after coming off of other medication from a lower back injury and it was supposed to help me not be so sick. They literally refused to fill the medication and give it to me. The pharmacist told me that they are allowed to deny any medication they want too if they decide. After I sat in the drive through for 45 min because I got a call that all my meds are ready for pick up but only 2 out of 6 were ready and they were not filling the rest. They even refused to give me back my or so I can bring it to another pharmacy.
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November 2023 by Khael Brown
Any time that I call the # for this location I am ignored. I am on hold to speak to a pharmacist since 10:15am It is now 11:15am I am still on hold. I always try the automated system and the app first. If I had a choice I would never use CVS. They are the only pharmacy near me that has the medication/brand that I need.
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November 2023 by Stephanie M.
I came into the store quickly to make a purchase and Betty helped me out and even went beyond in getting me a discount from the cvs extra care card that I had but didn't know as well as explaining the way it works to me. She was very pleasant and kept a smile on her face the whole time. I enjoyed my experience shopping at this CVS location.
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October 2023 by Jim G.
Pharmacy still has filthy plastic barriers up that look like they've never been cleaned since installed. Employees still wearing useless masks. Not sure why. Between the filthy plastic barrier and not being able to barely understand employee talking thru idiotic mask it's a nightmare to go there. Take down these stupid filthy plastic barriers and enough with your pointless masks.
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October 2023 by joel savitch
My photo order was not ready because the machine was not working that prints them. I was emailed and texted to pick them up and I wasted a trip there. I picked them up the following day and was given the wrong photo, had to come back AGAIN!
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October 2023 by Jason J.
No different than any other place the state of retail is very sad. Waited in line in the drive through over 30 minutes and when it was my turn (only two cars left in line) everything stopped I couldn't get my meds OR speak to someone. They do it on purpose for lunch but why not hire enough staff to keep it open? Sad and shameful state of retail, but every chance I think about it I'm smashing this place with one star on a review site, website, thumbs down on Apple Maps, anything to make noise and maybe if enough of us hit them in the pocketbook they'll pay attention. After I get the meds they're holding hostage I'll never set foot in this location again. Peace. Shame on the employees and TRIPLE shame on CVS.
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October 2023 by Marq Mitchell
No surprises that I’m going to say that this is the worst CVS ever. The pharmacy has not answered their phone for me or my doctor for months. They staff always says that someone will call back. There’s never any follow up. When you go to the pharmacy the lines are extremely long and staff are slow. This store continues to amaze me with how bad they make the customer experience
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August 2023 by Abby Michl
The phone system has been broken for a very long time. There are zero options in their phone menu that work to speak up the pharmacy. Prescriptions aren’t in stock. They claim to order them, but they don’t show up , or follow up. The management doesn’t seem to care.
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July 2023 by Ashley Rivera
I’ve called the pharmacy so many times and I get no answer. This has to be the worst customer service ever.Cvs you need to do better!
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June 2023 by Rachelle Lauriston
This has to be the worst CVS pharmacy I have ever dealt with. I have called several times to speak to a pharmacist and after being on hold for almost an hour (no exaggeration) I get transferred to a voicemail. I plan to transfer my prescription to a different location. The customer service here is despicable.
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May 2023 by Angelina M.
If I could give this location zero stars, I would. Waited on hold for AN HOUR to refill a prescription. Recalled to the front store manager to ask if the pharmacy was open and, if so, if she could check if anyone was working. She entirely ignored my request and just forwarded me back to the same number where I proceeded to wait on hold for another 15 minutes. When I've gone in person, the customer service has been just as bad and the back of the store, near the pharmacy, often smells RANCID of cigarette smoke. Do not use this pharmacy.
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May 2023 by J G
If there was an award for the worst pharmacy in the United States this place would get the award year after year. Who ever manages this pharmacy or runs the show here should be forced to be a customer and then fired!