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January 2024 by Captain Chase Camacho
Horrible customer service skills over the phone, Horrible communication skills, If it's this hard to communicate over the phone your needs. It's gotta be harder in store good luck
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September 2023 by CHRISTOPHER C
Great products and company. Exactly what I was looking for my shower remodel. I had a 1930s home upstairs master bath that tile companies did not want to rip out and tile for some reason. I used the MIrrorflex wall panels on an existing shower walls. Cascade 48x96" white. Easy to install for a non contractor. Customer service was very friendly and helpful throughout.
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August 2023 by Keith M
Ordered crown molding for our library. Was aware that it would take time to get here and was disappointed to find it was made of foam. I realize this is my fault for not reading well enough. It's right there. I expected something a little more heavy duty for the price I paid. However it looked great and it would still work perfect. When trying to install the corners found that the precut corners were not cut at the correct angle. Disappointing as I bought these so I wouldn't have to do it and yes my wall corner are square, I checked. Also found that the corner details do not match up so one side will have a bump detail and the other will not causing the white foam to be clearly visible. This is what bothers me most. Cut the pieces so that they match up perfectly.....it's foam. When I messaged them asking if they had touch up paint to cover up their mistakes they said no. How are you supposed to cover up these mistakes without touch up paint? Sure I can color match and it will be close but still highly disappointed. The end product looks great after lots of fine tuning and touch up but for the exorbitant cost of these I expect a much better product.
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June 2023 by Diana B
We've used Decorative Ceiling Tiles in four rooms over the past four years. We recently purchased crown molding and were delighted with the results. Our home is almost 100 years old and ceilings are plaster, which means plenty of cracks. The tiles go up fast and look terrific. Ordering is easy and shipments are fast.
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June 2023 by Octavio Guinart
I first met Milan Jara, the owner of Decorative Ceiling Tiles, at the Ft. Lauderdale Home Show in 2015 in Florida. He approached me and asked for my business card. He said, "Call me; we might do business." That was a great beginning. At that point nobody had been taken so seriously my hand-painted architectural products like him. After a brief meeting, we decided to go ahead and do business, introducing their beloved customers to the new outcome and a new perspective on the conventional architectural elements, all thanks to Milan’s vision.Working with Milan Jara as a partner all these years has been an amazing experience. Hi is an unparalleled entrepreneur with unparalleled skill and experience. My company has a lot to thank Milan Jara and Decorative Ceiling Tiles for our ever-growing achievements and success. We share experiences and business strategies as part of our continuous partnership.Decorative Ceiling Tiles is a company that will keep our places beautiful and pleasant for years to come. They, led by Milan Jara, will make sure you have a nicer and more decorated environment than you ever imagined.If you ever think about having a professional company, to take care of your decorating needs, just call Decorative Ceiling Tiles. They are just the right people.
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June 2023 by Jose A
Excellent service, quality materials and timely delivery. The costumer service is very professional and attentive.
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June 2023 by Ruchi G.
I had an incredible experience with Decorative Ceiling Tiles! Their high-quality tiles transformed my space beautifully, and their extensive variety made it easy to find the perfect match. The expert guidance, easy installation, and timely delivery exceeded my expectations. I highly recommend Decorative Ceiling Tiles for their exceptional products and service.
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June 2023 by Richard B
Excellent customer service. Order was shipped same day as ordered. Kept informed as to status of shipment. Staff was helpful and friendly.
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June 2023 by Ruchi A
I had a great experience with Decorative Ceiling Tiles! Their high-quality tiles transformed my space beautifully, and their extensive variety made it easy to find the perfect match. The expert guidance, easy installation, and timely delivery exceeded my expectations. I highly recommend Decorative Ceiling Tiles for their exceptional products and service.
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June 2023 by Octavio G
I first met *******************, the owner of Decorative Ceiling Tiles, at the ************** Home Show in 2015 in *******. He approached me and asked for my business card. He said, "Call me; we might do business." That was a great beginning. At that point nobody had been taken so seriously my hand-painted architectural products like him. After a brief meeting, we decided to go ahead and do business, introducing their beloved customers to the new outcome and a new perspective on the conventional architectural elements, all thanks to Milans vision.Working with ******************* as a partner all these years has been an amazing experience. Hi is an unparalleled entrepreneur with unparalleled skill and experience. My company has a lot to thank ******************* and Decorative Ceiling Tiles for our ever-growing achievements and success. We share experiences and business strategies as part of our continuous partnership.Decorative Ceiling Tiles is a company that will keep our places beautiful and pleasant for years to come. They, led by *******************, will make sure you have a nicer and more decorated environment than you ever imagined.If you ever think about having a professional company, to take care of your decorating needs, just call Decorative Ceiling Tiles. They are just the right people.
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June 2023 by Octavio G
I first met *******************, the owner of Decorative Ceiling Tiles, at the ************** Home Show in 2015 in *******. He approached me and asked for my business card. He said, "Call me; we might do business." That was a great beginning. At that point nobody had been taken so seriously my hand-painted architectural products like him. After a brief meeting, we decided to go ahead and do business, introducing their beloved customers to the new outcome and a new perspective on the conventional architectural elements, all thanks to Milans vision.Working with ******************* as a partner all these years has been an amazing experience. Hi is an unparalleled entrepreneur with unparalleled skill and experience. My company has a lot to thank ******************* and Decorative Ceiling Tiles for our ever-growing achievements and success. We share experiences and business strategies as part of our continuous partnership.Decorative Ceiling Tiles is a company that will keep our places beautiful and pleasant for years to come. They, led by *******************, will make sure you have a nicer and more decorated environment than you ever imagined.If you ever think about having a professional company, to take care of your decorating needs, just call Decorative Ceiling Tiles. They are just the right people.
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March 2023 by Ken Moller
I have been buying the tiles as I do each room. Come to find out I could have saved on the postage by buying all at once.
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January 2023 by Rob Mrozek
Purchased Lilies and Swirls - Faux Tin Ceiling Tile - 24 in x 24 in - #204 - (Pack of 25). Good value. Nice product. Good quality. Panels looked like what was presented in their website. Good color and detail. Email communication of order and delivery was excellent. Panels were a little challenging to cut with heavy duty scissors, Utility knife and tin snips were better but still time consuming. End result is worth it. Recommend.
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January 2023 by Cheryl M.
Decorative Ceiling Tiles does not honor their 100% Guarantee. I just threw away $1000. They sent tiles that were not square and refused to stand behind their product
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November 2022 by Laurie S
The ultimate in customer service! We spent a lot of money and I wasn't happy with the difference in the look of the tiles we received versus what we saw online. Initially, I felt like my displeasure was not taken seriously, but then I got a call and was told they looked at their stock and in fact, the overseas manufacturer had changed their process and proceilingtiles was unaware of that until I wrote about it. This has changed their procedures and they review their supply before they send it out. The follow up has been ********, professional, ethical and apologetic for not going the extra step earlier for us. I cannot praise them enough for resolving ours and their issue!
