-
January 2024 by girvanette morris
Very professional ? ? ? muly nails looked super beautiful. I would return
-
December 2023 by Roberto Vasquez
Third time I walked in and they are unable to take me. I try and support local salon and they are very short staffed or racist. I don't see no one my race in there but I think above that. And now I go again mid day and I hear "oh so sorry we can't take you"
-
December 2023 by Dale Walker
Found this place by chance and haven't gone anywhere else since. Everyone there is great and they make you feel welcome.
-
August 2023 by Santiago Tejada
Fantastic! They all know their trades very well and it shows.
-
July 2023 by Jolie Desimone
They didn’t acknowledge me until I ask a worker. Some lady did my tips and then left me to do that another person’s nails I waited 15 minutes to get them done. horrible service horrible nails. did the complete opposite of my design.will not be coming back❤️
-
June 2023 by kately paisley
Horrible experience bad service couldn’t sit next to my friend until we spoke up. They were really rude.
-
February 2023 by Elizabeth O.
I think the lady that did my pedicure did a good job.. however, one of my feet kept twitching cus I have a problem that it twitches by itself.. she kept complaining and telling me not to move because she couldn't paint it if i moved.. I had to tell her multiple times that I wasn't doing it on purpose, and that I was sorry and that it was doing ny itself.. she kept complaining and being rude about it.. I asked if I can get a manicure and they said yes.. but another client that came in was getting a service more expensive than mine so she told the client to say that she had an appmnt so she can take her and not me.. she then said she couldn't do my manicure cus the customer that came in had an appmnt.. these ladies were very rude and unprofessional and very superficial.. only reason I gave a 2 was because the lady did a good job on my feet. I also wanted to leave a $3 tip and they said the minimum tip was $5.. they're such liars.. horrible customer service!! And thief's. So will never go there again!
-
February 2023 by V M.
worst salon I've been to , they tell you to call and make an appointment but you call make an appointment and they end up making you waiting a hour before to see you just for them to help someone who didn't have an appointment . UNPROFESSIONAL
-
February 2023 by John Galinis 3
I was a regular customer to Happy Nails until the last few times I went in with an appointment and had to wait. I went today on my lunch hour and wasted 35 mins waiting. What doesn’t make any sense is what is the purpose of making an appointment. They wasted 35 mins of my time. If you knew I had an appointment at a certain time why take a customer 10 mins before my appointment and think its ok for me to sit there and waste my time waiting. When I walked in why not say we are running late and give the customer the opinion to reschedule not waste their time. Why, because there is loyalty or value for their customers. There are a lot of nail salons around and I will be taken advantage of one of them. So disappointed!! Shame on you Happy Nails!Service: Sculpted nails
-
June 2022 by Rosie Goldman
Made an appointment and upon arrival brought in customer to receive services. I was treated poorly once the business realized the appointment was for an elderly customer and basically brushed off. Waited over 15 minutes past appointment and decided to leave. Would never recommend. Pay attention to the bad reviews!
-
June 2022 by Ash S.
My first time at this salon and it was very interesting I won't be back. I got a Acrylic fill with gel polish and Gel pedicure. First off they don't have much of a polish selection and use DND polish only they have no OPI. They don't make any appointments which means it's first come first serve but they are so busy that they don't know who came in because nobody uses the sign in sheet they do not look at it they just choose people at random which gets customers in arguments about who was there first with other customers who are waiting as well. The customer service is terrible the nail tech I got name was Lee. I know your not there to socialize but a simple hello would suffice. All he said was did you pick your color and it was silent the whole time which is fine with me but at least greet your customer especially if you see they are new first time going there. Overall the nails he did on me were good but the next week I noticed lifting of the acrylic which is not good. He did cut me a little with the drill because he does go super fast I was done in less than 30 mins. My toes were done with another gentleman I guess Lee doesn't do toes. They didn't come out how I liked and he used a cuticle cutter to cut my toe nails which I found odd. I could tell it's family owned and operated which most small nail shops are but they need to do better with the customer service. Now the biggest fear I had here was HYGENE. They do have bags for the pedicure bowls which is a must for me but they do not have throw away pumice rocks for your feet so they're using the same one on you on other peoples feet and do not sanitize their tools. I watched the employee use the same exact cuticle cutter, nail clippers, pumice rock, nail file, callus remover (cheese grater) etc on every customer he worked on. I did proceed cause I was half way in the pedicure and I noticed and didn't say anything because I don't like confrontation but I just won't return. I didn't see a sanitize cube but I did see a whole bunch of inventory, garbage, straw wrappers, candy wrappers, etc. laying around the floor along with nails, and old lashes. It looked like they hadn't mopped or wiped anything down in months it looked terrible and dirty in there. They should make people wash their hands when they come in. The massage chairs leather were all peeling some not working. I suggest them to put covers over the chairs because it looks very bad and uncomfortable to sit on. They also definitely need a cleaning lady to do all the sanitizing and sweeping and laundry or just to clean up as they go is the least they can do. I know they are rushing because again no appointments, but they need to do better. They are right across the street from the as known as the "ghetto" so I know the customers they get in are not super prim and not rich some even very rude and young /not home trained but regardless they should not let that ruin their shop image and their characteristics towards people. Be hygienic, Paint the walls, keep it clean tidy up, and work on customer service because at the end of the day without these paying customers they are nothing.
-
March 2022 by Tonia G.
I walked in and asked for a full set. I showed him the photo and he immediately started talking about the difficulties of the design. So I chose something else. I informed him that I have oily nail beds and asked about nail dehydrator. He says he has it but proceeds to only use the nail bed prep. We get three nails on and he takes a 5 min call. Then had a convo with a guest. AND took four additional calls. He snatches my hands around - meaning he is rough. Lastly, some of my nails obviously don't have enough powder on them and instead of adding another bead, he just filed it down. I expect it to break within a week. The experience was unpleasant. He didn't even say goodbye. Terrible customer service. But for $35, I got my nails done.
-
February 2022 by Rhea W.
I love this place, Tom is very good and kind. I love the spa pedicure by anyone, however Mimi is my favorite. I get the powder dip on my manicure and both Tom and Jimmy are great. My nails last 2-4 weeks depending on how much I beat'em up. I keep coming. They are busy because they're good and reasonably priced. Give 'em a break if they are not always on time.
-
December 2021 by hamza abdul
Worst experience I called they told me they where available I walked in the refused to give me service said they where booked after I just called 10 min ago an they said they where open availability the man working in there as the manager rude horrible costumer service experience don’t ever go there !!!!!!!!!
-
October 2021 by Thatbitch
Place was very unprofessional charged me $40 for nothing everybody had an bad attitude nail artist stopped my nails and left leaving the OWNER TO DO THEM and he did not do a good job. Told me that it’s nothing more he could do don’t go to this place unprofessional needs to be shut down would give them 0 stars if I couldService: Nail art
