J&B Pool & Spa Supply is a highly recommended spot for pool care, described as the only place in the area that treats customers like family. The business is known for its excellent and beyond great customer service. Staff are pleasant, lovely to work with, and go out of their way to make customers happy. The owner is characterized as absolutely fantastic, a joy, a character, honest, caring, trustworthy, and expedient. He is recognized as the most honest business owner many have ever met, giving advice straight and never selling something that is not needed. Customers praise the deep knowledge of pools, with the owner knowing everything about his field and having great connections with other experts in South Florida. He helps customers save money beyond measure, offering fair pricing and not overcharging. A key service is testing pool water brought in by customers and providing the correct chemicals, effectively fixing the pool every time. The business also handles repairs, such as leak detection and resurfacing, with work described as beautiful, done correctly, and at a fraction of the cost compared to competitors. The crew is noted as really great guys. While the shop is in an older shopping plaza, the quality of service far outweighs the location. Highly recommend does not even begin to describe the service.
I met joe today for the first time recommended by my friend matt Excellent customer service and did the right thing. Did not charge me three times what I would cost anywhere else for the item I was looking for he has earned my business.
November 2023
If you need pool care this is the spot. And only in the area that will treat you like family. Bring in a bottle of your pool water and he'll fix if for you every time!
October 2023
Great service new pool pump good guys! Always takes care of my dad also! I highly recommend this pool place!