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December 2023 by Della Digiorgio
They always have the best sales and when I've lost my receipt with the coupon, the cashier always helps!
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December 2023 by Jyothi Stoll
Store had posted signs for gift bags 30% off, excluding holiday. I did mot have holiday ones. At register, I advised cashier of sale. She declined to give discount that was clearly posted. I returned them bc I wanted a larger size, and again informed them of posted sale sign, excluding holiday which i did not have. FInally, she spoke w someone on walky talky who confirmed sale. But did not give me full discount again. Let's do grade school math 9.99, 30% off is 7. Such a joke in this store won't be returning. Hobby lobby or Michaels, hello
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November 2023 by Gail O'Kane
I had an unfortunate experience with staff at this Joann’s location on 22nd Nov 2023. I approached a salesperson in the fabric area to ask for assistance. Her demeanor was one of disgust as she readied herself looking around hesitantly for almost 15 seconds before turning to us. Her service or lack thereof was disrespectful and her knowledge or lack thereof was zero. This staff member displayed no understanding of what customer service is. No greeting, no smile, and one had to beg for assistance. After acknowledging her “that will be 109.00 dollars!” and asking her to straighten the fabric before measuring, she began folding the fabric over itself as a form of measuring the 4.5 yards I requested. When I questioned this method, I was told that’s how they measure to keep the fabric tidy. In the end the measurement was short by 08 inches. My word, never again. This one star review is given only because there is nothing lower. I love your stores but this experience has left a bitter taste.
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November 2023 by Alec M.
Lord christ in heaven the employees and computers at the register here barely have a pulse. The line at the checkout is where shoppers and their hopes and dreams go to die.
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September 2023 by Kathy Cadavid
Fabric store have seasonal decor along with fabric and other sewing supplies
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September 2023 by Monique D.
Staff cannot answer basic questions about sewing. Not good at a fabric store. If you don't need any help I suppose you will do okay.
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September 2023 by Ms Renee
Lily is my favorite cashier at JoAnns. She goes above and beyond all the time. She has top tier customer service and definitely makes my shopping experience pleasant. She deserves a raise :)
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July 2023 by Judith Dorighello
Over the past seven days, I have been faced with a critical issue of insufficient staffing, resulting in a lack of employees available to assist customers and an absence of cashiers at the checkout counters. This has happened for the second time within this short period, causing considerable inconvenience and frustration for valued customers.
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July 2023 by Jordan G.
Stood there for over 10 minutes by myself trying to find the right sewing machine while all the employees just walked past me with no help. I finally get help and after 10 minutes having to stop an employee they tell me the product I'm looking for is not in stock. If they had simply interacted with the customers or ask if they need any help I wouldn't have wasted my time.
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June 2023 by Louis C.
Walked in to purchase some high density foam and fabric to make some pillows. Found the foam $25, thread like $4 and some fabric with no price. Now the first thing you learn in sales is SELL! The lady was so hung up on the fact that because there was no bar code on the clearance item that she could t sell it! Instead of searching for a comparable item and pricing it accordingly she insisted it was corporate policy that she could sell it and we should find another fabric. Lena the other store employee encouraged her to help but she was lost. We walked out and they failed to make a $60 sale to the only people in the store. That's why stores close. Ignorant help..
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April 2023 by Ruth Krzyk
Been shopping the Margate store for years. Their fabric counter staff are knowledgeable.It may be a chain but Joann has everything you need for needlework and sewing plus a fine assortment of florals, seasonal home decor and speciality cake decorating. Make sure to download the app and register to get discounts on all your purchases.
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March 2023 by Peter G
The store is good, always clean and organized, prices were better, and the number of employees is very small. On weekends we almost always have to wait in line to pay because only one cashier is working...
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January 2023 by Mariana Jimenez
I went recently to check some prices for a project. While I was walking around the store, one of the associates started following me. I walked back around and asked her for help with fabric. She was annoyed by me and got someone else to help me. Once I finalized what I needed, she was watching me at the register and when I took a wrong turn towards the exit door (still back a few aisles), she put her body to block that way as if I was going to walk out. She made me feel very uncomfortable shopping there. I got what I needed but don't see myself coming back.
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December 2022 by HawaiiBobsGardenArt
Super big store!Every crafts and art supplies you could need!Nice selection of holiday decorations.Friendly service!
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December 2022 by Em Lo
Love this place for all things craft. Just wish they had more of a selection. Most of the aisles are always empty. And the deals are so specific good luck actually getting one. All employees are wonderful and helpful!