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September 2023 by Alison Tenis
Incredibly disorganized.
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January 2023 by Jonathan M.
Garbage medical office, garbage staff. Took 2.5 weeks to obtain reports and records. The staff stated that they attempted to call me, yet I NEVER received a call from their office. They had a rude, snotty attitude when I showed up to get my documents. The office is consistently empty, yet the staff states that they are always too busy to address my medical concerns. If you value your health, find another doctors office, preferably one that actually cares about the patients. I'm done with them. The staff are lazy, rude, disrespectful and utterly unprofessional. They don't deserve the single star that I gave them. Got a list of labs from this office. When I went for bloodwork, I drove up as a walk-in patient, only to discover that this Quest lab had been closed for TWO YEARS!!!!! UNBELIEVABLE!!!! Is this the s%#* medical care that we can expect from now on?!?
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October 2022 by Renee Brown
Was denied access to my in- network Dr because they weren't specifically assigned by my insurance. Even though they had a month and a half to clarify that.
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September 2022 by Ed
I was expecting all the drama and waiting for hours when I visited this place.My appt was at 11:30. I got there at 11:10, right away the receptionist took care of my paperwork. She actually the one typing everything into the computer instead of telling me to fill up forms. I just needed to sign on the pad for the release. This alone is already time saving. 11:25 the nurse came out to call my name, and then after she did all the basic (im a new patient), she told me to wait in the room and told me the doctor has one person before me to attend. 14 mins later doctor arrived. The whole thing took 50 mins from the moment I enter to the moment I left.I think its amazing!!!!5 stars, highly recommended
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September 2022 by E.S
I was expecting all the drama and waiting for hours when I visited this place.My appt was at 11:30. I got there at 11:10, right away the receptionist took care of my paperwork. She actually the one typing everything into the computer instead of telling me to fill up forms. I just needed to sign on the pad for the release. This alone is already time saving. 11:25 the nurse came out to call my name, and then after she did all the basic (im a new patient), she told me to wait in the room and told me the doctor has one person before me to attend. 14 mins later doctor arrived. The whole thing took 50 mins from the moment I enter to the moment I left.I think its amazing!!!!5 stars, highly recommended
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February 2022 by TooLate ForMeNow
Worse healthcare facility in the country! The staff in the office are very nice. The problem is when you need a prescription refilled or you actually need to talk to someone. My 84-year-old mother tried for two weeks. She called, the pharmacy called, the insurance company called, I called! Nobody answers the phone, nobody returns phone calls and nobody takes action. When you call you will hear several voice prompts. None of them lead to anybody in the office that you can speak to. The scheduling is centralized, the option for a nurse goes to voicemail with no return phone call. I had to drive down there (30min, one way) twice to get two prescriptions filled! They refuse to fill one of them. It was for estrogen patches. They wanted my 84-year-old mother to go to a gynecologist but yet it took over a week to get a referral. This was a referral marked as urgent! This is absolutely crazy. This place is the pits!!!! If you value your life stay away from this facility. I honestly don’t know how it received 2.2 stars. It doesn’t even deserve one.
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November 2021 by Kelly Barcelona
Incredibly long waits, even if there aren't a lot of patients being seen. But the staff and doctors are very professional
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October 2021 by Jenny Francois
Everyone there is great and friendly especially Stephanie at the front desk! Cynthia is also helpful for eligibility information!
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August 2021 by Loulou Zamor
This is the worst facility to go to if you would like to live. They don’t care about their patients. I have been trying to get a prescription filled for over a week and I have been getting the run around. Messages that are supposed to be sent to nurses, doctors, and etc aren’t sent over. If you want to die this clinic is the way to go.
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May 2021 by Loulou Chaos
This is the worst facility to go to if you would like to live. They don’t care about their patients. I have been trying to get a prescription filled for over a week and I have been getting the run around. Messages that are supposed to be sent to nurses, doctors, and etc aren’t sent over. If you want to die this clinic is the way to go.
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April 2021 by Keishla Rodriguez
Very upset with my visit. I had an appointment scheduled at this facility at 11:30am and was toldto arrive 15 minutes prior to fill out any paperwork. They had me waiting about an hour to bring me back and then another hour and half to see the doctor. I got up and left. Very unprofessional and do not respect the time of their patients, especially ones that are trying to be established at their practice.
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January 2021 by Alaa Homsi
Never go here ,you have to wait at least 2hours to see the Doctor, bad customer service and they doesn't answer the phone for scheduling appointments and doesn't call back..And for referrals you have to wait many days too be ready.Only the Doctor Laundro is good in this center and all the staff are bad.
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December 2020 by Samantha G.
I went for my annual check up and requested a couple of referrals, one that I need for very disturbing back pain, back in SEPTEMBER. The 1st of January is approaching and I have left them multiple voicemails in regards to my referrals and I have not heard back. I wouldn't recommend this place at all. Please take their previous reviews into consideration.
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July 2020 by Giselle W.
This is the worst medical care facility I've ever come across. The people there are cold & indifferent..there was only one nice girl who had some compassion. The worst part was the doctor who was nice but was either not experienced enough, didn't really care or was limited by funding since this is grant driven. We had to beg her to get tests for my husband...like she didn't take his illness seriously. She basically said if he gets sick go to emergency. Then they book followup appointments 2-3 months away. In the meantime, my husband got very ill, tried calling many times to get advice. They don't answer the phone & even if u leave msgs, no call back. Not once did anyone even doctor do a followup call or return any calls. My husband ended up in emergency twice and still no followup from doctor. We had to do all the research & legwork to get him some help. Thanks to the doctors at Coral Springs Hospital he was able to get started on some treatments. He still has a long way to go & I'm hoping he doesn't have to deal with this place again. I worked in the medical field before and have never encountered such poor handling of sick people. I know things change but this place is a nightmare. I have nothing good to say about this place & certainly don't recommend going there. Just to add insult to injury, the doctor has still not called back nor followed up even though she can see in the med records what's going on since it's all computerized. I feel the medical community and review boards need to take a look at this place and go over their practices & procedures as well as the doctors credentials, education and experience. Maybe they put poorly educated doctors in these places purposely since these facilities are for people that can't afford to pay for decent health coverage. What a sham & disgrace. Totally disgusted.
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June 2020 by Javi D.
The doctor visit is always long, the doctor whom I have my appointment is just great, she takes her time in checking you and helping along the way, but, to check in and have your file process, you need a whole day, to give you an example, my appointment was at 11:30am, I came at 10:30am and after register waited until 2:56 pm for them to bring me to the doctor's office, and I'm still waiting for the doctor. Update: Even thou you have to pay out of pocket for tests and exams, in order for you to get a copy of your records and tests in this location, they want you to setup a doctors appointment even thou they are primary doctors, not specialists, I complained to Florida state attorney and consumers affair last Friday !