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January 2024 by Santiago Tejada
No accessible door appears to be available on site.
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December 2023 by Alex Fernandez
Best Uhaul ever!
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November 2023 by G
You have to be careful, people who work there dong some kind of fraud with credit cards. They double charged me I didn’t even realise until laterUsing my credit card , manager over there also involved I called himHe said I will refund your money he refunded 4 dollars for a miscellaneous purchase just be careful can’t trust them
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November 2023 by Deborah D Staine
My storage unit was broken into and I literally lost everything in it. I feel vulnerable and violated. How could UHaul have allowed this to happen especially to a customer who paid on time every month for almost 2 years. I rented UBoxes and a truck from them within this time frame as well. I invested my money in several services provided by UHaul and trusted UHaul with my most prized possessions.They did not keep up their end of the bargain. This is a breach of contract.I will be without a lot of my treasured possessions and my memories will be forever tainted by this robbery. Just because UHaul couldn’t honor their responsibility and do as they advertise, which is to securely secure my belongings in a safe, clean, and secure environment. I am now emotionally distraught and tormented with this horrific memory forever.They have no cameras and no one saw or heard anything. Also the so call unprofessional rude Company President Davina Bean told me it’s only material things at least I have my health. I am disabled and wheelchair bound. I cant sleep. I can’t eat. I am literally sick to the stomach every day. I am going to the bathroom and throwing up daily. My anxiety is through the roof. My doctor had to prescribe medication to help me. I am literally making myself sick over this robbery. So my health is not 100%. Also it’s other people’s material things that’s providing a livelihood for her. Then to add insult to injury she stated that she went thru my list of belongings and I had nothing of value.Then why was my storage the only unit broken into and robbed? Everything I placed in storage was of value to me. I have before and after pictures.
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November 2023 by Daniela Sucre-Fairless
Service was outstanding! Tasha was very professional, Angel was extremely helpful, Artie did a great job helping us with the move and Junweek who directed us to load the vehicle was safety focused and assisted us in a great way!Our move was successful and we're happy at our new location! Thank you for all these years of service and outstanding performance by the Margate team!!!
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November 2023 by Hayley Briggs
Sean is the nicest most professional Uhual worker I have ever dealt with who solved my issue and was so helpful/kind!
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November 2023 by Mikelo Cherisma
There is a young caucasian male with long blonde hair with a mustache that work at the representative desk up front, my service was terrible he had the worst attitude towards me and had me waiting for 2 hrs for my truck while giving a very racist attitude towards me and when I returned my truck I went to him he didn’t even acknowledge me a young black male came in an accommodate my needs in my opinion that was very unprofessional
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September 2023 by Mike McCloud
While this location was closest to my condo and storage, central reservations was asking me to pick truck elsewhere but return here. Then reservation changed to 20 miles away but still turn in here. Went inside on the day I needed truck and they were very helpful and saved me a lot of travel time and headaches.I will rent from here on my next truck need.
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August 2023 by Barry G.
Over and over again we use that expression "if only there was something less than one star." There's rude, there's arrogant, and there's dismissive. Every time I go to this miserable establishment I experience one of these negatives. From the moment I arrive (this time I didn't even have to get out of the car), it is clear the pathetic folks here hate having to show up for work. How about this: I ask "can you refill my propane tank?" The employee does not even look in my general direction, or speak in an audible tone of voice. Rather, he can't even be bothered to look at me and exert the effort to speak, Instead, he shakes his head in the negative. This after driving 7 miles out of my way when their website says that they are open at the time that I arrived (but this poor soul apparently disagrees). I wish they had competitors nearby so their customers could put them out of business.
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July 2023 by Amanda “Utopia” CC
I just received the worst kind of customer service. I was no greeted when I walked in. There was not a line so no excuse. I mean if you don’t want to work at your job leave and let someone who needs one do your job! Plus if you are assisting me why are you talking to other people like I’m not there. Having me repeat myself 2-3 times. And how do you not know your own products you rent out?Florida clearly has the 2 worst kind of customer service. I end up walking away. Dame!
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July 2023 by ValVal
I went yesterday to reserve a 10'truck and they had reserved a cargo van so I explained I wanted a 10'truck van and they "modified" it for a 10'truck that will be available for when I need to pick it up the next day I come for the truck they don't have it. They only have the cargo van so please tell me what is the point of reserving a truck if it's not gonna be the correct one available. I had to make 2 trips. unbelievable
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July 2023 by Karen Marchant
Mr. Harry was most accommodating excellent to his staff, and all the clients in the store, and I have already recommended him to people I know in the area. He is an absolute sweetheart and professional. I’ve been in the store several times now, and I’ve always always had the same experience. During a very stressful time when you’re moving it was very nice to have such a good experience with such a established store, owner and operator.
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May 2023 by M. E.
ROACH INFESTATION. Had to get my money back every truck they gave me was jnfested. Had all my stuff infested with roaches and still got charged for the horror experience. DONT RENT FROM UHAUL TRUCKS. Go to Budget rent a car or TURO. Horrible experience.
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March 2023 by Roxanne Richards
Went in yesterday afternoon around 4 PM to rent a van and had the worst customer service possible known to man. Stood there for about 20 minutes without anyone even acknowledging that we walked in. An employee from what I observed on her day off just walked right in got her boxes and checked herself out. With all that being said finally this black woman (forgot to obtain her name) as I was that upset shouted calling for the next customer with the most unprofessional, unpleasant attitude. The entire experience was horrible I kept having to ask her questions because I guess she forgot her role I left there with her just handing me a piece of paper with 0 explanation, and when I inquired she didn't know anything. Ppl like that are a danger to one business and should not put in positions like that to interact with civilians. She should be placed where she's just parking the vans as everyone deserves a job. I only went to this location because the week before I had such pleasant encounter with the person that helped me, but NEVER again.
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February 2023 by Darel Pryce
Called in for a quote one afternoon and a very friendly happy associate answered name Monica. I had a lot of questions and she was very patient with my concerns. If a question was asked and she did not know, she found an answer very quickly. I honestly had nothing prepared but she was very patient with me and we got my concerns dealt with. So, thank you Monica hope those computer issues get fixed and your days go smooth.
