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March 2024 by Thaís Bonates
Servers are nice but the lines are SO LONG AND SO SLOW!!!
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December 2023 by philip marra
I sent a package from out of town to an elderly relative. in my hurry to get the package in the mail I put an incorrect street address. it was not delivered and returned to the post office. I went online and filled out a service request and included the correct info. I received a call that day and the service rep verified the address and said it would be taken care of in the next couple of days. She was very helpful and understood my situation. I received another phone call the following day telling me it was delivered. I really appreciated the follow up and customer service especially since I am from out of town. Great job and thank you!
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December 2023 by asia semper
2nd time this week loosing packages to this branch.unprofessional and they have staff who probably steal! Packages delivered into mailbox but not there or my package requested to be help and when I call to figure out why they told me someone was stealing packages etc and my own was held at their branch … thru wasted 1hr + of my time just to tell me my package wasn’t there when I got a call the night before from someone at that branch stating it was being held there … I am baffled!
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December 2023 by Olga Temnova
People never take time to write something good, for bad there is always time. So , I went today to mail Thanksgiving cards to friends and family, and I had a great experience. Long line yes, but every employee was very nice and helpful. Thank you for your service.
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December 2023 by kimcas007 Howell
For the customer service representatives at the front desk,if you are not dealing with a customer personally stop trying to make rude comments when you are not the one conducting the service. Yesterday i returned a package and the dark skinned Customer service rep was so rude! If you're having a bad day don't bring it to work.Thanks to the brown lady for being professional
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October 2023 by Julie Lewis
Clean, great customer service. I went in around 12 noon, there wasn't a long line. I was in and out..
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October 2023 by david kinder
It’s no wonder that there are other parcel services that are outdoing the United States post office. Personally, I don’t see how the post office stays in business. They constantly put other peoples mail in my mailbox. They say they deliver mail or packages when in fact, they don’t. I have lost numerous packages because of their inability to do their job. They certainly do not know how to drive they run my grass over tear it up. If any private company perform their work like this, they would not be in business very long.
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October 2023 by Frank Montalvo
This location has to be the worst post office in United States. There's only 1 worker behind the counter with a minimum of 5 customers waiting on line every time I go in there. Not to mentioned that the 1 worker moves so slow and tries to chit chat with every person that walks up.
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October 2023 by Lena R
This is the WORST post office in Broward county. I wish it would get shut down so I wouldn’t have to rely on such a horrible service to deliver my mail. Or in my case NOT deliver my mail, repeatedly.
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September 2023 by Christopher Wagoner
Trying to reach a representative at this location because of a package attempt delivery and I had rescheduled the delivery on August 23rd. It's been in "Processing at Location" ever since and I've been calling all day to speak to someone there to check it out for me. I've called from 9:00 AM EST to now 3:00 PM EST and not a soul has picked up to assist me. It's super irritating, I'd like to know what is happening with my package and why they don't seem to have anyone able to speak on the phone.
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August 2023 by Julie Chatar
This location's service is ABSOLUTELY disgusting!!! I have had two incidents with postal workers from Coconut Creek Parkway, Margate 33063. First incident is the delivery postal worker broke off my mailbox door in the condominium complex. USPS refused to accept responsibility. Second incident is my passport sitting in that office for the past month and a half without receiving any notification of such. They said two attempts were made to deliver. Blatant lies because I work from home and have been for the past year. Had I not called the Consulate to inquire about my passport and gotten the tracking number, it would have been sitting there at Coconut Creek Pkwy. Told the lady at the post office that I never received any notification of attempt of delivery. My passport is an IMPORTANT document!!!!
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July 2023 by Cornelia Gyura
3rd time that my package got lost at this branch. Waiting time in this post office in average 15-20 min. Working speed: you have to see for yourself to believe it. It is a nightmare. If I would be able to switch post offices for my mail I would !
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July 2023 by Jeleśa Heard (Jelesa Heard)
Every time I come this post office there is always a problem. The workers are rude. I went there today with an untapped box and they told me there wasn’t no tap in the whole store. Not for purchase or regular office supplies which I find very odd. Then one of worker complaint about my box size. I told her that had and she told me whatever. I had to walk out cause I didn’t want to her fuss at me like she my mom.
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July 2023 by Adriana Melendez
Poor delivery service to residents of margate Fl. I’m the first week of June package delivery needed signature and postman did leave any information regarding the attempt of package delivery in my mailbox. When I discovered package had attempted to be delivered the morning before, I visited the coconut creek post office and was told they could not find my package. I asked to speak with a supervisor and package was located. Prior to this incident I had a package, of shoes delivered and stuffed in my mailbox. Under poor supervision.
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May 2023 by R Diamond
Staff was professional, polite, and efficient. The line was long but the processed the customers quickly. They took "dropoffs" immediately to accommodate them and dramatically shorten the line. No complaints!
