This Cricket Wireless Authorized Retailer receives consistent praise for its excellent customer service. Staff members, including a manager, are described as very helpful, nice, professional, sweet, patient, and knowledgeable. They explain everything very well, go above and beyond, and provide top-notch service. Employees are noted for effectively multitasking even when busy and for taking the time to ensure customers have what they need. Specific assistance includes helping customers switch from other carriers, fixing problems, and setting up new phones. Multiple reviewers state they will recommend this store and its staff to friends and family.
I just switched from AT&T to Cricket. Dominic at this store went above and beyond to help me. Dominic had a great attitude, was very knowledgeable, and even used his own phone to help get mine switched (my phone was unuasable). I'm very impressed by my service experience here.
September 2025
Thank you Amanda! It's so nice to meet a manager that really knows what their doing and takes the time to help you do more than just fix the problem that caused you to stop and ask for help. Amanda and the Marianna Cricket store rocks!
May 2025
The manager Amanda and Dominic who works there are great help