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December 2023 by Shane Masterson
The service team greeted me upon my appointment time. The estimate of service was an hour to an hour and a half. Service was completed in less than 40 minutes. Great staff quick service very mindful of my time.
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December 2023 by Shawn Breaux
Amazing people were very nice and knowledgeable they changed my tire pretty darn quickly and got me back on the road. I highly recommend this place
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December 2023 by K Meenan
Firestone has fantastic service and super helpful staff. They got us in within two days to swap out tires and fix the alignment on our truck. Highly recommend!
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October 2023 by joe voll
Very argumentative guy inside.Stopped on my way traveling due to I got a nail in my tire. Guy inside was rude and wanted to argue with me about what coverage I had purchased with my tires. The techs had done a fast job that failed and only lasted just past Tallahassee down the road. Leaving me having yo put my spare tire on my truck. When I call the guy inside says to come back. I am not able to just turn around. Will never go to this location ever again. Wish I could put negative stars. Wasted my time.
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August 2023 by Lima Charlie
4 months and still haven't got my car back after you left the drain plug loose. Past 2 months paying for rental, and your insurance company has not once contacted me throughout the entire ordeal. Grade F.
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August 2023 by gabriel fernandez Leon
excellent attention, good service they solved my tire in a matter of seconds good prices
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August 2023 by chris stoffels
Although the workers are friendly, it is extremely slow service I had an appointment today for 10:00 am oil change. I arrived at 9:45 am. They finally finished a basic oil change at 1:30 pm! It took 3 1/2 hours !
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August 2023 by Amber Thrower
We had car trouble and they were able to squeeze us in at the last moment. They also had a rare tire in stock that we needed.
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August 2023 by Javier Mejia
Excellent service! Nothing like breaking down on a weekend and realizing Firestone is the ONLY mechanic open on weekends in the entire region! Idler pulley gave out and belt was toast. They were able to take in the vehicle before closing and diagnosed it first thing the following morning and had me on my way in the afternoon. This shop takes care of you! There are NO Ubers or Lyfts, not even a taxi in the entire town. They picked me up. Pricing was fair, they go out of their way to get parts and I was very thankful for their service. THANK YOU!Service: Auto engine diagnostic
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August 2023 by Heathen King
Most expensive oil change I've ever had. Long story short, drain plug was left loose. Engine seized stranded on the side of the road, added about $1,000 to my trip. Had car towed to Subaru. Firestone's insurance department did pay for the new engine and the rental until Subaru of Ocala had a problem diagnosing why they car won't start after replacing the engine. Now I'm left footing the bill for the rental which is $37 a day. Out of pure incompetence at both places and 2 and a half months without my car. I'm left with Subaru who can't tell me what's wrong, on top of them telling firestone's insurance department that my aftermarket remote start was the issue. That turned out to be false but too late Firestone cut the rental off.Worst customer service ever. Called the insurance company 5 times and left email and I have not spoken to a single soul from their claims dept. Still waiting on Subaru to give me my car back, but apparently Firestone will make you pay for their incompetence.DO NOT GO HERE YOU MIGHT BE FINANCIALLY RESPONSIBLE FOR THEIR INCOMPETENCEService: Oil change
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June 2023 by Savannah Scholz
Thank You for getting us back on the road swiftly ?
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June 2023 by Jonathan M.
We were only an hour and a half into our trip toward Cape Canaveral to get a on a cruise. We had one of our tires separate, causing a death rattle when we went above 50mph. Richard Nykamp, the service manager, went above and beyond to get us back on the road as soon as possible. His service and his shop are top notch Absolutely recommend this shop to anyone who needs work on their vehicles.
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June 2023 by al galloway
Went there to the front end alignment on my car did a great job was so happy with the job in the service can't wait to go back
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June 2023 by Meagan Taylor
Needed four new tires. Mason was the biggest help. Fast service and efficient. Thank youService: Tires
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May 2023 by Cindy Cornell
The tech put the wrong oil in my car. Firestone had my car towed to the dodge deal ship to have the oil drain and have the engine flushed. The manager told dodge deal ship just to drain the oil nothing about having the engine flushed. So three days later we still do not have this corrected.Service: Oil change
