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February 2023 by Kirk Sunley
My favorite...staff are the best! So curtious and helpful. Almost hate having to use the ATM!
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October 2022 by Finn
Too many issues to detail at this point. Not helpful at all, they seem to enjoy making each and every step difficult. Find another place to do your banking if you can.
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October 2022 by Zack Gilfillan
Too many issues to detail at this point. Not helpful at all, they seem to enjoy making each and every step difficult. Find another place to do your banking if you can.
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August 2022 by Kevin Ranew
Idk what the deal is here but everytime I come in here there is one teller and you wait forever to get seen.
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August 2022 by Rita Wooten
Great customer service.. very helpful. Thank you.
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October 2021 by Ted Hoppe
Banked with Wells Fargo since 89,I gave 5 stars for the EXCELLENT service ,Miss Anneand Ms Jackie are always helpful. People are not perfect ,and not everyone is perfect 24/7.All in all a 5.
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July 2020 by nina 2 lit
Mrs Saboowala was very helpful and patient with me. She has a great personality. She always has a joyful spirit when greeting people every time that makes us feel welcomed!
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June 2020 by Kristine Robertson
I WOULD GIVE THIS COMPANY A -10 !!!!Run and don’t look back this company is absolutely horrible!!!! They will give you a run around for over a month no Communication with each other and truly treat you horrible!!! Covid meant NOTHINGS TO THEM AND DONT CARE ABOUT THEIR COSTUMES !!!! Closing business and personal ACCOUNTS TODAY !!!
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July 2019 by Jenny
Drive through painfully slow. I walked over to atm, forgot to take out the deposit slip, then it rejected whole transaction and said out of service. Aggravated cause I have frozen food in trunk and still in original line. Argh.
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November 2018 by Samuel Muniz
I went in today to get a couple double charges checked that were on my account at a orlando branch. I called both Best Buy and sun pass to discuss the charges first and they stated they only recieved one. So when I went in to talk to a banker since the online customer service line was down. They blamed everyone but themselves. I called Marianna Wells Fargo, my old branch and they fixed everything in 10 minutes. Everyone there was super helpful and helped explained what occurred. The whole branch always helps as much as they can. Best service I’ve ever received.
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November 2018 by Donald Deal
The Chipley office was available an ready for service.. they were very energetic and help full
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November 2018 by ron ivey
Local business owner have many accounts with this bank.Small business owners beware they do not take care of the little guys . Opened a credit card 4 years ago have never missed a payment always paid in full at the end of the month and have yet to get a credit increase .Reason I'm stating this is Iv received other cards from smaller banks with starting with the same amount and all of them have doubled and one has tripled my credit amount in less than 6 months. What does that tell you about the largest bank in America. They claim to be trying to regain the trust after the scandal of taking and making false accounts. My point is that a small company banks with a company that would hopefully help them grow but it's the small banks that are the real heroes . The fact that I have never gotten any real answers really puts a bad taste in my mouth. So I ask Wells Fargo who is looking out of the little guys. Not you. Dont get me wrong I enjoy the people that work there small towns seem to know everyone such as our town my complaint is on the corporate side that involves all if us small businesses that keep America rolling. God bless.
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November 2018 by Christina Warren
They have the worst communication with each. They really need to get it together. Have had nothing but problems since we got the account.
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August 2018 by Samuel M.
I went in today to get a couple double charges checked that were on my account at a orlando branch. I called both Best Buy and sun pass to discuss the charges first and they stated they only recieved one. So when I went in to talk to a banker since the online customer service line was down. They blamed everyone but themselves. I called Marianna Wells Fargo, my old branch and they fixed everything in 10 minutes. Everyone there was super helpful and helped explained what occurred. The whole branch always helps as much as they can. Best service I've ever received.
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September 2017 by John Graham
Attempted to open a business checking account and was told both my brother and I had to be there (in person) at the same time in the same branch, even though I was capable of being to another of their branches in Tallahassee, FL at the same time. Absent technology and now our business, wow! BTW...in 2015, they did it then when it was another branch manager. Just called Envision and they said they are able to use DocuSign or email to take care of us. Account opened with them. Now, I will say this though, the Branch Manager at Wells Fargo nicely tried to give reasoning and justification to their kind of "ancient" way of doing things, but it just did not make any sense at all to me, especially considering where this world is in terms of technology. But maybe she is just paranoid or using extreme caution because of cyber security issues and while this may be the case, along with other things, it just did not work for me or our business needs, unfortunately.
