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March 2024 by Robert Platt, Jr
Emily and Sydney were great! Fantastic support and assistance with my watches that needed new batteries. Great selection in the store as well! Will definitely be back!
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March 2024 by Theresa Harmon
Sonja, excellent customer service, worked miracles to get the family birthstone ring with all my grandchildren & great grandchildren. Thank you Sonja for making my experience fabulous
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March 2024 by Beverly Marsack
Staff was extremely friendly and helpful. They made the choices less complicated and explained every thing so we could understand.
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March 2024 by Emily Montroy
Absolutely wonderful experience! I am so happy I popped in, each of the ladies were so kind and helpful!
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March 2024 by Christina K
Sonja was VERY helpful! Cannot wait to come back
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March 2024 by Brian Sternberg
The staff is always friendly and professional
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March 2024 by Christy Terry
We have been Kay’s customers for years! We love our store in the Santa Rosa mall. Elizabeth is very knowledgeable & helpful! All the staff is super friendly!!!
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January 2024 by Andy
The ladies working the day I walked in were all so helpful. I did my Christmas shopping late this year, so I could really see the season wearing employees down. Not the case here. I wish I could remember names for the shout. And of course my girlfriend was happy with her presents.
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December 2023 by Kylie Cruise
Sydney was absolutely AMAZING! So bubby and fun and very helpful and informative. I enjoyed my time very much and I was only there for about 20 minutes! she gave me such awesome advice on how to take care of my jewelry and I will continuously come back to see her at the location in the Santa Rosa mall in Fort Walton Beach! I hope the company will treat her with extra care she is a natural !
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December 2023 by C Brown
Fantastic and professional- The place to buy your jewelry, and get your jewelry repaired. Lots of diamond rings to choose from.They are open and inside the Santa Rosa Mall. Go see them!!!!!
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October 2023 by William Dodson
Was very professional and Helpful on my very first wedding ring !!!
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October 2023 by Shawn Noller
I recently had the pleasure of visiting this amazing store and it was an exceptional experience. The friendly and helpful staff made my visit truly enjoyable. From the moment I walked in, I was greeted with warmth and professionalism.The selection of jewelry is impressive, with a wide range of beautiful pieces to choose from. The staff was knowledgeable and guided me through the selection process, helping me find the perfect piece that matched my style and preferences.What stood out to me the most was the genuine kindness and patience of the workers. They took the time to answer my questions and offered valuable insights without any pressure to make a purchase
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August 2023 by James Slusher
Buy Your Jewelry Here!!! I was in the market for an engagement ring. And to put this in proper context, I had visited 9 other jewelry stores in 4 other cities before ending here. I had the best experience at this store. Elizabeth and Sonja were both very courteous, professional, and knowledgeable. They helped me select the perfect diamond. And compared to other stores, at no point did they ever try to pressure me in making a purchase. It was truly a pleasurable shopping experience. And did I mention price? They found me a diamond at a quality level that would have cost me thousands of dollars more at their competitors! I saved so much money coming here! I will definitely do my future jewelry shopping at this Kay's Jewelers in Fort Walton Beach!!!
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June 2023 by Alice Cantrell
Had an issue with ordering online. They were able to get it sorted out and still got the sale price 2 days later. Very courteous staff!
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May 2023 by Klarissa Mendoza
Sonja and Abagail were so helpful! Definitely the best Kay’s by far. They set me up with a new stone for my ring and comforted me with how to reuse my old gem so I keep the sentiment!