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November 2023 by Dynamic Consultancy LLC
Prompt kind service and made knowledgeable suggestions that had my diesel truck purring once their work was complete. Very reasonable pricing for a large truck oil change
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October 2023 by Daniel M.
I requested a tire inspection which resulted in ordering a new tire for my 2020 Toyota corolla. The tire arrived in 2 days and i returned to the shop to receive the service. Right away the front desk people were very helpful and attentive. The service was quick and reliable. They gave my car a free oil change, a free tire rotation, and then worked on replacing my damaged tire. It was all very well valued and done with care. I am extremely grateful to have a good auto care center i can rely on to make sure my vehicle is running at its best! Thank you Tuffy!
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September 2023 by Alie Peel
A little while back, my boyfriend brought his car in for some issues he was having. Before you performed the service, you charged him $1200 in parts, to replace (with presumably NEW parts) two knuckles. However, we went to another establishment in Fort Walton Beach to get a tire replaced (Tires Plus) and after a conversation with them about previous services, they alerted us that neither of the knuckles you put on his car were new parts. When he called to ask about this Corey, at first, told him they were new and then finally stated that they weren't when he pushed back on the issue. You stated that they had pulled them off another car to "get him out the door". That would have been completely fine if (1) we were alerted of this and (2) if we were not charged FULL PRICE for the NEW PARTS that were supposed to be installed. Instead, we find out weeks later at, what seems to be, a MUCH more reputable auto service center.At this point, you have offered to do nothing. We have spoken with you twice and both times you came to the consensus that there was "nothing I could do". I would advise anyone looking to take your car here to ask in advance if they plan to use USED parts and charge you FULL price because they surely wont tell you afterwards if they do and they wont rectify it either.
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September 2023 by Francia Squatrito
Best service and kindest staff! My engine oil was low and just happened to pull in here for help, I couldn’t be more grateful! Would recommend 10/10!
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August 2023 by Meaux Jeaux (Meauxjeaux)
The Mary Esther Tuffy tire technicians are awesome. While on vacation I stopped in to drop off my RV tire that had gone flat. I explained my situation and expected to wait a few hours. The front counter technician repaired my tire and I was gone in 15 min. I highly recommend this tire shop. You will not be disappointed.Service: Tires
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August 2023 by Donnie Stone
I took my vehicle in for an oil change and to have a tire repaired. I was pleasantly surprised at how quickly they worked and how inexpensive the service was.
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July 2023 by Travis Brady
I called trying to find quick service, needed something repaired within an hour or so. Cory was great, he informed me that they were booked up but reassured me if I could wait they could get to it, however when I told him I couldn’t wait he referred me to another local tire shop that could get to it. That means a lot that he was able to help me even when he couldn’t. Great customer service.
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June 2023 by Jewels Pratt
I consider the staff at Mary Esther Tuffy to be a part of my extended family. As a widow, I depend upon them, not only to service and maintain my vehicles but to guide and direct me with decisions to be made. Members of the team have actually come to my home when I couldn’t get a car started, and they’ve helped me with minor collision repairs and related insurance claims.In a society where so many are quick to take advantage of the consumer, I feel very fortunate to have a business and its employees I can always count on to be honest in their assessment, correct and their diagnosis, fast, fair, and friendly. That business is Mary Esther Tuffy Service.Services: General repairs & maintenance
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June 2023 by Adalberto Irizarry
Excellence in auto repair services. Staff responded to my service request expeditiously and completed the job meeting all my expectations in a very professional manner.Please do not hesitate to use their services.It was my first time using their services and I’m 100% satisfied.Service: Electrical
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June 2023 by Susan Poole
Needed 4 new tires. Great prices! These guys give the best service keeping us informed on the progress. We highly recommend this location for all your auto needsService: Auto tire replacement
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June 2023 by Dan Hatch
Mike is my go to mechanic for everything. On time, friendly, good prices and always done right the first time. Cory is a great service writer.Services: General repairs & maintenance
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May 2023 by Alysha McCready
Absolutely amazing service! Got my husbands truck in super fast and called us with the diagnosis within an hour! They are very friendly and professional! Will be taking our truck back for all its maintenance.
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May 2023 by Paul Philippou
Had to get my tire repaired/patched from a screw puncher on Saturday May 13, 2023. Went to Tuffy and wasn’t disappointed. Awesome customer service, property clean and safe from debris, fast repair, free Wi-Fi and reasonable price. Recommend and will return.
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May 2023 by Foxy Lady
Do Not go There! Went to get my tire patched last week and instead of getting my tire patched, they changed my oil and left the bolts loose so oil was leaking Everywhere. I did not ask for an oil change, i just had it done at Express a month ago. If I had not noticed that oil was leaking in my driveway and had not taken it to have it looked at today, then the bolts wouldve fell off, I would have lost all my oil and blew up my engine. On top off that, they tried to tell me they couldnt patch the tire and tried to sell me a $286.00 tire! They tried to be sneaky and didnt tell me they by accident changes my oil. So disappointed!!! Save yourself the hassel!Service: Tires
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May 2023 by Ecinda Brown
The technicians at Tuffy's were very knowledgeable and professional and put me and my wife at ease The advisor there was very knowledgeable also with the repairs we needed on our 2000 VOLVO s70 fromOIL Change... FRONT Brakes.n RotersBrake Fluid exchangeBack bulb lights n Tag lights also ENGINE AIR FILTER...in a Timely manner.and FAIR priceWould recommend anyone who wants accurateRepairs on their vehicle TOP NOTCH MECHANICS... Tuffy it is ...And Veteran Owed that's even better..give them a 10 rating excellent. BRAVO ?TAMMIE JACKSON,the owner of vehicle..THANK YOU TUFFY'S.
