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April 2024 by GHOSTIEFK8
7 times now my mail was delivered to another address bc the drivers don't pay attention. Constantly having to drive up to the office to complain. I have a PO Box for my Tiktok and that works out fine.
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January 2024 by Elizabeth Rowland
Honestly if I could give them 0 stars I would. Rude staff, nasty attitude, and tried to tell me a “rule” they had as to why they couldn’t mail my item . When asked to see where it states that they couldn’t show my the proof as to why they wouldn’t do it yet I’ve done it before there and another branch.
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December 2023 by Del Dunn
It took way too long to deliver mail to Milton ,and Fort Walton Beach. I had to issue new checks and stop payments on rhe original checks. I told the Post Master that they owed me about $75,00 that the bank
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October 2023 by stan hunt
Could not deliver the package? 216 Starfish Rd?Mary Esther,Fl32569
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April 2023 by Gayle Ochs
This is the Mary Esther post office. The staff here is extremely kind and considerate and helpful! I have been coming here for years now and have never been disappointed with the service or the staff!
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March 2023 by Ana Laura Ortiz del Rio
thank you! they are an amazing and friendly team. They are attentive and efficient and help you at all times! They are patient and they are also all so beautiful! thank you! Thank you very much for doing your job so well!
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February 2023 by MariaF
I would like to know is ANYBODY actually running the Mary Esther branch and the very horrible (past several years) FWB, branch?????. This is just one of many things, to many negatives to list, but this one, is most recent. We were left a very bad damaged bent key to open the extra mail box that is under the regular mailboxes for larger than the regular mail. Obviously will not work. My parents were left a key that was bent almost into, a month ago. Where is the management??? Why is this allowed? Did all the supervisors leave, get fired, or what? And the FWB branch is scary to even drive by, run down like in the projects, much less go inside, only thing missing is grafitti. And the bent keys and broken keys is beyond ridiculous from both branches. If the post master received bent n broken keys I'm sure he would be P.O. and get it taken care of. I work 12 to 14 hrs per day, I'm off one day per week, one day to do everything, I'm exhausted, and I get bent keys and can not get my mail. Who has time to drive to post offices and wait in lines of seriously understaffed, giving me major migraines. The reviews are horrid. And I can relate, unfortunately.
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February 2023 by Candace Vilain
I've always had negative experiences with Post Offices but I absolutely love this one!!! Carollann and Darren were so kind and helpful!
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September 2022 by Debra Willis
Bad service when you have to deliver mail to your neighbors,and they have your's.
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December 2021 by April Sutton
Can the mail carriers not read an address? I am constantly receiving packages from USPS for the street behind me.
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October 2021 by Shaun Cunningham
Nothing but praise for the workers there! I've been on extended trips (1-3 months) and either had my mail on hold or forwarded to a different address and I've never experienced any delays. They all are friendly also.
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October 2021 by Ayse G.
One employee 20 customers waiting in the line!!Sorry I had to give one star!!
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August 2021 by Elizaveta Korchevaia
This is the worst post office ever. Staff are very rude and unprofessional, post master refuses to do his job and should be fired. Highly recommend avoiding this location if you ship a high volume of packages, as large amount of your shipment will get lost or stolen at this location without ever being scanned. The clerk REFUSES to scan anything if you have 5 or more packages. They don’t scan them AT ALL because they get no “credit” for doing so( per post master of this location). UNACCEPTABLE! Nowhere at USPS website says that they have permission to refuse the service if you a large volume shipper. I spend over $100k on postage every year and the service I’m getting is absolutely unacceptable. There is no issues with USPS itself, just the workers who NEGLECT the packages. I will be reaching regarding this issue higher.
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March 2021 by Brian S.
Could've recieved better info.
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August 2020 by Cole Johnson
These guys just put a broken key in my mail box to get a package out of my package dropbox. How am I supposed to get my package from my grandmother with a broke off key?
