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April 2023 by Hiram Duarte
Just a pleasure to do business with them. They don't give you something unless it's worth it.Very polite, quick service. Took the parts off and handed them over in 10 15min tops.Thank you MG
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July 2022 by Erick Vidal
Very rude people in front desk
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May 2022 by Enrique Tortosa
Excellent excellent customer service the guy is good talk to nice Mr Mark is excellent guy and Mr Samuel is two good guy I give you 10 star thank you for your help today
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December 2021 by Brandon Williams
Terrible experience. I ordered and paid for an engine and shipping back in July, it was eventually shipped in September. It was shipped to the wrong shop and ended up in a different state. I had to track it down myself and then had to explain to MG Auto they shipped it wrong and after 6 days they finally acknowledged and made arrangements to send it to the correct address. 3 months after ordering to receiving the engine I was able to reschedule the install and by the time I was able to get it done I was 7 days past MG Auto's warranty to find out the engine was bad and had a terrible knocking. They refused to help, and I had to wait an extra week to get an answer about the replacement I wanted bc the owner was out of the country. He offered to sell me another motor with a 25% discount.Literally I gave them all the time in the world and never complained about how long it took them to ship the engine and when I finally got it installed I found out it was bad. The car I bought it for is still sitting in the shop b/c the MG Auto Part's engine was a complete scam.They also required payment via wire transfer to pay for the engine and shipping. Wire transfers can not be challenged if the product is faulty or fraudulent so they knew when it was sold it couldn't be challenged or reported and then waited over 2 months to ship it to the wrong address. They don't show good business ethic or have quality products they stand behind.
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November 2021 by gee gonzalez
Great place to buy used parts great price great service
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January 2021 by J G2020
Over priced used items
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October 2020 by Benny Cruz
I highly recommend this shop, I bought a transmission for my car and it works no problem and on top of they the customer service is great and they will allow you to ask what ever questions you have and we'll even let you inspect the car the parts came off of. I highly recommend this place!
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February 2020 by Google user
The reason for this rating is simple. When you order and pay for a part, you should be able to send your client the information needed to let the consumer know when your item is being shipped out. When you are not going to be present Mark, you should make your co-workers aware of any orders going out. You should have to hear "I don't know what you discussed, he is not here." Purchasing an item and paying for it on the 5th and it not leaving for a week is unacceptable. Be upfront about it and don't be untruthful about when it was shipped. And please don't respond with that generic "auto-response" you give everyone who complains. Response from the owner I apologize on behalf of everyone at MG Auto Part. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you …More The above auto response from the owner is shameful and a lazy way of saying you don't care. If you want to stay in business, do your jobs with pride and don't lie about the simple things like shipping. It's pathetic.
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February 2020 by omar moss
Drove 33 miles they told me they had the part when arrive they couldn't find it
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October 2019 by abraham belilty
Fast delivery , great comunications Will buy again 100%
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September 2019 by Bruce Banner
The reason for this rating is simple. When you order and pay for a part, you should be able to send your client the information needed to let the consumer know when your item is being shipped out. When you are not going to be present Mark, you should make your co-workers aware of any orders going out. You should have to hear "I don't know what you discussed, he is not here." Purchasing an item and paying for it on the 5th and it not leaving for a week is unacceptable. Be upfront about it and don't be untruthful about when it was shipped. And please don't respond with that generic "auto-response" you give everyone who complains.
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August 2019 by Jeressa J. Alvarez
I drove from homestead to them and they guaranteed that they had the correct rim for my car. After purchasing the rim and driving back to homestead the rim did not fit my car. We called to see what they can do about it and all they could respond was they would give us a call back which in other words is they aren't going to do anything about it. I do not recommend this place to anyone
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July 2019 by Jas Mine
Do not buy from them they are selling broken parts that aren’t even for the car I ordered it for and they’re VERY UNPROFESSIONA!!
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April 2019 by Repuesto Rapido
Great shop to get parts very good prices, always the best prices, very friendly customer service, recommended. 5 star
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March 2019 by Boris G
Best used auto part in Miami
