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April 2024 by Daniel Ferreira
To whom it may concern ,My experience with Yosmar was one of the worst from beginning to end. As I noticed she had little knowledge of my equipment needs or the trucks surrounding her but I trusted her because she's employed by Penske. I'm attaching both truck purchases which I made with Penske in 2011 and 2012 to show my loyalty to the company , I chose Penske because I ultimately rented there as well for years and was satisfied. My 2 purchases were also satisfactory, they gave me good results until this year when they both broke down to the point where Repairing was not worth it, so I decided to go at buying again. I tried financing a unit but was not approved using premier financing. I emailed Yosmar a few times asking if there was inventory that she had that I may be able to purchase in cash or lower rate. And got no response from her. Valari Padilla from premier financing was very careless with my needs as well as she took from April 4th to todays date April 15 to say no lenders would approve the loan unless 30 to 50 % was given. But was never shown any numbers and she quickly asked if I wanted to close the application.Over all , as a repeat customer I was expecting a little more options to be given and treated with more care. I will not go back or recommend Penske because the lack of care and communication.I got my needs taken care of at Ryder. In ONE day!!!! Today the 15th of April.So I'm back and running again thanks to Ryder.
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April 2024 by Jake Quin
Devon, Kevin, Jean, and Jessi are top notch ! This team is simply amazing! Every time I come here for any type of truck rental, they make life so easy for me and my crew. Thank you guys for all that you do!
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February 2024 by Marcelo Sharry
To much time waiting, just 1 person attending costumers and the truck a/c isn't working
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October 2023 by Carlos D. Alvarez Conde
It was a short stay due to the quick attention we received, a good atmosphere and care in the attention they offer.
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October 2023 by Felix Avalos
I purchase a truck at Penske Medley Fla, Mrs. Yosmar Soto service was amazing, I couldn't be more happier with the quality of service I received, totally professional in addition from Pennsylvania Mrs Alexa Troutman also was amazing, excellent service from start to finish, very happy customer, I highly recommend Penske, both of those ladies were exceptional.
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October 2023 by Julio
Im givin 1 star because I cant put 0, you take the truck to fix something and they fix something else and what you needed never got fix, if you want to waist money on leasing a truck please go here you will get what you ask for, from the manager to the customer service, the worst.
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October 2023 by Belen Fernandez
Wort service ever, how in earth this people can run like this, they are destroying penske name, manager and all customer service are the worst.
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June 2023 by Brain Holder
Traffic sucks in this area but they got plenty of trucks to rent. So that makes it indispensable when you need a workhorse rental!
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June 2023 by Gods Money360
Traffic sucks in this area but they got plenty of trucks to rent. So that makes it indispensable when you need a workhorse rental!
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May 2023 by Josue Vargas
It's simply horrible. No other words to describe overall experience
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March 2023 by Alberto Herrera
The service department here is a joke. I dropped off a rental unit to get the AC fixed, after 2 weeks i was advised it was ready. When i picked up it still wasn't fixed. Dropped it off again for another week and when i got back still with no AC dropped it again and all i was told is we'll see what we can do. This is ridiculous.
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March 2023 by Carlos Alonso
Good service but busy. Plan ahead for possible delays.
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February 2023 by Zee Man
Lady who pumps the gas is very nice
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December 2022 by allen higgs
Great people at the gas station
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May 2022 by Erik Ramos
Horrendous experience. Employees mean,entitled and lazy