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February 2025 by Robbin Shifflette
We went to the Melbourne store to get spark plugs. We brought the old spark plugs to the store with the part number on it. The clerk behind the counter gave us the incorrect part number , which, by the way, was longer and could have caused damage. We checked the new plugs while in the parking lot. The clerk who gave us the incorrect plugs was the MANAGER of the store. Old plugs number: BPR5EY. The new plugs pulled from the stock were BPR6ES. What's wrong with this picture????? We'll NEVER RETURN TO THIS STORE AGAIN!!!!!
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February 2025 by Josh
Great service every time
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December 2024 by Tom Higgins
Helpful
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November 2024 by DANNY
I bought a CV axle assembly for $149 from this store, returned it a week later and the funds never were returned to my debit card. I went back 2 times to talk to someone to help me and even talked to the man who issued me the refund and he said to me “that wasn’t me who helped you” I tried to contact the manager through email. No response it’s been over a year since this happened to me I do not recommend this location, the staff are idiots and scammers.
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August 2024 by Pamela Zorrilla
The employee who helped me with what I needed was quick to acknowledge me, helpful and knowledgeable.
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August 2024 by Laura Hayes
Great place with very knowledgeable employees!
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August 2024 by Danielle Aguilar
Stopped in today and was acknowledged and helped right away. Don and his staff went the extra mile to help me out. That's what I call excellent service. Thank you gentlemen 🙂.
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August 2024 by Anita Silva
Store number 9351 Jeremy M waited on me to purchase a sunscreen for my automobile very knowledgeable,very conscientious.He is an asset to your company.Wckham and Aurora Rd.
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July 2024 by Joyce Dree
I needed a new windshield wiper. Jeremy was so very helpful and polite. He checked to see what size I needed and skillfully installed it for me knowing which adapter to use so the wiper wouldn't fly off when working. Thanks for your expert help.
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June 2024 by Melissa Mullen, Realtor
I came back from vacation to a dead battery ?. Gregory at Advance Auto Parts on Wickham and Aurora, was so helpful, running a diagnostic on my car (a relief to find it wasn’t a problem with the alternator) and giving me several options- from a slow drip charge to full battery replacement.
He was patient while I debated and once I decided, he was quick installing the new battery. Great guy, honest and knowledgeable. Highly recommend!
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May 2024 by Sandra Hunt
They had exactly what I needed and the rep was very nice. I was in and out
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April 2024 by Kelvin Harding
Advanced auto parts came in clutch when I needed them. I was waiting for the dealership to get their stuff together for a new battery ? but they couldn't find a time to fit me in. So I went to the experts at AAP and they got me squared away. I also got a mini battery jumper that helped me until pay day as well! Thank you Advanced auto parts for your service.
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April 2024 by Sean gonzales
Sarah is the best. Fixed a problem that another store created. Thanks!!
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April 2024 by Ashley Kopp
Came for battery testing and battery extremely corroded on arrival. Greg was able to test to reveal bad battery and started the process to check warranty status of battery. He jumped through hoop after hoop on my behalf just to ensure that he didn’t put me and my young children on the highway for a long upcoming trip in an unsafe situation. He replaced the battery at no cost based on the date of the battery and spent over an hour cleaning the terminals to ensure they were good to go (albeit recommending future replacement). He was honest, forthcoming, extremely knowledgeable and went out of his way to go above and beyond in his effort to take care of us. He refused lunch, milkshakes, and a cash tip. Stand-up guy. Would absolutely recommend!!!!
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April 2024 by Grace Lange
Greg at Advance Auto Parts went above and beyond with customer service, not to mention his apparent knowledge of autos in general. He gave special attention to details in making sure my daughters car was safe for her return trip back to North Carolina. This gave me piece of mind for the safety of my daughter and grandchildren. He also, took the time to check my auto's issues which was parked next to my daughter's car. I would highly recommend this Aurora Plaza location.
