Advance Auto Parts located at 5550 N Wickham Rd in Melbourne provides a range of automotive aftermarket products and free store services, including same-day options at most locations. The store features popular brands such as FRAM, Carquest, and DieHard® batteries. Customers can take advantage of free services like battery testing, battery and wiper installations with purchase, engine code scanning, and testing for starters and alternators, along with free battery and oil recycling. The staff is highly praised for their helpfulness and knowledge, with Earl receiving multiple compliments for his exceptional customer service. He has been described as incredibly helpful, going above and beyond to assist customers with their vehicle needs. Another employee, Sequoyia, was also recognized for her helpfulness during a family vacation when a vehicle issue arose. Customers appreciate the friendly and attentive service, especially during busy times like rush hour. Many intend to return to this location for future vehicle needs, citing the helpful staff and quality services as reasons for their loyalty. The store also offers a loyalty program, Speed Perks, which earns points toward discounts on store items and gas at participating Shell stations.
Received the most amazing customer service from Earl! He was very knowledgeable and incredibly helpful. He went above and beyond, and we are so grateful for his help.🙏
February 2025
I stopped at the Advance location in Melbourne while on vacation this week with my family. My dad's car had a piece falling off. One of your employees (Sequoyia-sp?) was beyond helpful and went above and beyond to assist us. We are so grateful for his help!
February 2025
Thank you to Cuck who was A+ in his customer care. He helped me find the right wiper blade to replace my broken one.
