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December 2023 by Rafael Sanchez Jr
Jennifer is absolutely an amazing person!Good service all the time and always with a smile!?
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December 2023 by Glenn McKnight
Very friendly, excellent service, nice selection. Great local contributor to the community. This will definitely be our new source for our eyeglasses and contacts.
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December 2023 by Lindsey Dunwoody
If I could give 0 stars I would. I’ve been going to Americas Best for years. Went in with a new insurance policy and then was told at the end of the exam as I am leaving it is not covered. Had I know I was going to have to pay $120 I wouldn’t have done it. After speaking to my insurance I was in fact eligible. Their information was clearly inaccurate and I brought in my new insurance card. They stated that they could make it $60 by only doing eye exam, then they asked me to take the trial contacts out they provided me although I cannot see (clearly they should know this they just did my eye exam) exactly how was I supposed to get home? Blind. Horrible customer service. I typically go to the Americas Best on 192, this location has many available. I now understand why this one has so many available appointments.I will happily take my business elsewhere and let everyone else I know to not come here.Some advice would be to explain this upon check in and not have upset people at the end. It seems as a scam. Not at the end when services were already completed, that is a typical practice.
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December 2023 by Rachael Thompson
They are wonderful here! They were able to get me in when I needed, the appointment was quick (not a ton of waiting around) and every staff member is very friendly! I would highly recommend. I have been to other locations in other states and this is my favorite!
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October 2023 by Shawn Ferguson
Jennifer was very professional, patient and kind. I was also very impressed with Dr. Lopez. Very efficient and attentive.Thank you all.
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September 2023 by Christy Ramey
Was time for my new contacts and glasses exam and scheduled at the new Wickham Rd location and was immediately greeted by Jennifer with the most amazing infectious smile and joyful personality. Jennifer along with Dr Lopez made it a most pleasant experience. All very knowledgeable and gave you their full attention. You are made to feel like family and not a number. They are the best of Americas Best Contacts and Eyeglasses.
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September 2023 by Kristine Burleigh
The team at America’s Best were very welcoming and greeted me as soon as I walked in the door. I checked in, gave them my insurance card, and they immediately went to work to determine what my insurance would cover. Everyone I interacted with was very friendly and helpful. They also have a good selection of glasses. I will be back!
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September 2023 by Paul
America’s Best located at 4100 North Wickham Road in Melbourne Florida has a General Manager by the name of Keiandra who is an Angel. She is a master at being able to match the needs and wants of her customers. She goes above and beyond for customer satisfaction. She was extremely knowledgeable and passionate about getting the correct frames and lenses fitted properly for both me and my wife. She takes great pride in matching Americas Best products with what her customers need. We feel extremely fortunate to have found her and America’s Best after less than enthusiastic experiences with Walmart and Eyeglass World stores. Keiandra, the other employees and the stores products all deserve more than a 5 star rating! My wife and I were both very impressed with the entire experience!
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September 2023 by Ellen
Was able to have eye exam within 30 min. Of locating online Excellent customer service from Jennifer, Asst Manager. All staff were kind and attentive
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September 2023 by Ashley Bregitzer
Jennifer and staff were so friendly and super helpful. I came in as a walk-in and they were able to squeeze me in same day. 10/10 recommend!
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July 2023 by Mike Thompson
After reluctantly, deciding to finally go get my eyes checked, I am glad I chose this place. My associate was Jennifer she was kind and very thorough with everything she mentioned, and said. She made the process very easy. I am glad I decided to go to America’s best. I will be referring friends and family
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July 2023 by Pam M
Awful. Ordered glasses and told emails would update as to when they arrived and were ready for pickup. No emails or messages ever received. Contacted store after 12 days and was told they were in and that this was not the first customer today who had said they never received message that order ready for pickup. THEN told that although they were in, order could not be completed today as they have no licensed optician in the store today. Avoid!!
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July 2023 by Joshua Deamon
Great service and the tech Jennifer was delightful in every way, highly recommend!
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April 2023 by Sara P.
Honestly the best eye doctors experience ever. I've been a loyal patient to Brevard Eye center for over 6 yrs... recently every time I called them for an appointment it was 4 months out. I googled eye doctors in Melbourne & Americas Best came up 1st with online appointment setting & they were the only place I could make an appointment for that week and even better I got in same day From the time I entered the building till I left 45 minutes later everyone was happy, smiling and helpful. Ordered glasses and made a week return appointment to see how the new contacts were fitting. One week later, today I went back for contacts check in & sat in waiting area for 5 mins, doctor saw me right away...she's professional, ask the right questions and gets you on your way. The ladies that check you out, fit your glasses and order your contacts were all so kind and helpful. I would recommend this office a 1000 X over your typical eye doctors. Thanks Team, Happy Seeing...Sara P.
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April 2023 by Dave Volonnino
I was very impressed with the service of all the personnel. They were very helpful, knowledgeable and professional in every way. I would recommend them to everyone.
