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March 2024 by A j
Ridiculously horrible experience, everyone down to the owner is a thief and will rob you of your down payment and then the finance company “backed out of the deal” so they repossessed the car with my sons Xmas presents in it, and kept the 2000 deposit. I’ve been told never buy a car in Melbourne and now I know why. Scam
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February 2024 by Debbie Kwechin
Do not ever buy a car from this dealer. My Daughter bought a car and only had a month now has to pay $3500.00 to get it fixed. They give you a 90 day warranty that is not even as good as the paper it is printed on. Stay away from this place bad business
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February 2024 by Vanessa Q
Absolutely do not recommend evening stopping by this place for Anything
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February 2024 by TJ Collins II
Got a good deal on a nice truck. Quick, easy, and a great experience with the staff
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February 2024 by Evelyn Shrum
They took the time to finalize a truck deal even after closing hours, will look forward to future business !
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February 2024 by Amy R.
Although we had a rough start with our first vehicle, they quickly went out of their way to get us into another vehicle. They made it right. They got us into a better vehicle, lower monthly payment.
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February 2024 by Bruce M.
They do not know how to communicate. Dont call back nor email! Not how you run a business!
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January 2024 by Brian Faulkner
I would 100% not deal with these people. False advertisement salesman said I’ll get right back to you 45 minutes. Three hours later. Nothing I call and they tell me to stop calling they will not sell me a car. Very rude woman on the phone. Stay far away.
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January 2024 by Marissa Yvonne
If I could give -100 stars I would scammed me out of everything I had plus I have a 7year old child I am now carless bc of this place . Traded a car worth 2,000 for a car on there lot had the car a week but in the time of that week we knew something was off well low and behold the motor was blown get out of that deal got put in another car on there lot and had to pay $300 for that just to have it a day and find out the motor was blown on that car also then wanted more money down to get me into another car guy they were going to make it right ended up getting a car on trade in was told that it was fine blah blah blah next thing you know get told there's something going on but they could fix it at a later date it wasn't a big deal ended up being the transmission on the car decided not to take it then they refuse to give me my money back for the car that I only had less than 48 hours and I have been stuck without a car for the last 8 months now because this place robbed me of all my damn money that I had between my trade-in and the money put down on the second vehicle that I have not been able to get into another vehicle due to me not working because of their screw up! I would never recommend it's another family automart they ain't no better then all the scummy used car dealers in Melbourne on Aurora road
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November 2023 by Gevonta B
If I could give no stars I would they sold me a car the contract didn't go through I returned the car for a refund they told me they would refund it and lied they never refunded me but took the car back they also discriminated and said I was a **** ****** to my family and my child they harassed me and my pregnant wife threatening her with jail and pregnancy complications this place has so many people complaining about being scammed
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October 2023 by Recovery L.
worst car dealer ship ever they Make up there own rules even if it jsnt in your contract whatever they say they will do is a complete lie just to get you to buy the vehicle. Once you have purchased the vehicle and try to get them to do the things they said they were going to do have fun trying it'll be excuse after excuse, and then, when you piss one of them off well guess what happens then next thing you know your car is on a tow truck and you're being threatened to get the keys back because you've defaulted on the loan that never even came up for the first payment after I put $5000 down on $11,000 vehicle eight days later, I was told to come in and basically was threatened and my vehicle was stolen from me after asking around to other people in the area. Everybody that has dealt with this dealership has had a horrible experience straight criminals don't care who they take from who they rob who they steal from they don't care who they hurt as long as they get your money and you get nothing from them they are inventory is just that inventory because it will never become yours. It's their inventory the cars they have to get us the consumer to buy the items that we see but how many other people bought the same car as you you should look into it .
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October 2023 by Matthew Smith
Let me start by saying I would absolutely recommend Big Daddy's auto sales. Extremely kind and helpful staff. We had one small hiccup along the sales process but not only did they make it right they went above and beyond to satisfy me. Go see JJ and tell him I sent you!
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September 2023 by Thomas Edwards
They are the greatest use car lot in Melbourne they try to help everybody and make the cars right you need a great car go she them they will treat you right and do the best they car do for you jj and Dan are the one I have deal with they are so good the rest of the team is good to do go see them for a great car thank you to everyone one at big daddy auto sale you are amazing
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September 2023 by Ashley Teixeira
I bought a Honda CRV from them about a month ago and they were very helpful on answering all my questions. I'm glad I have A reliable vehicle for my daughter and I.I definitely will buy from them again in the future.
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September 2023 by Angel Alvarado
Looking for a truck to haul a trailer. Was not approached at all by a salesman. He stood at the railing staring at us as we looked. Then when I asked him for a price he said, and I quote,"I can't do that, the price is different for everybody". I said well yes, the percentage rate on financing will differ, but it is still the same base price. He said no that's not how it works. This is a scam for people of lower income! DO NOT DO BUSINESS WITH THIS MAN or any other that won't give you a base price up front.
