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September 2025 by David Nieves-Acaron
I have found the management to be very attentive. In the short time that I have stayed here, I have found a notable a sense of community within the complex.
I would earnestly recommend this apartment complex to any FIT student looking for an affordable place to live!
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September 2025 by miline Francois
We love Bridgewater pointe apartment. To the manager, Ms.Ana, our unit, the amazing view in the back. God I love that view š. I wish I could just take it with meš. I wake up each morning feeling refreshed.
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July 2025 by Melissa Adkins
My husband and I are working out confidential problems and during dinner he called the office this evening and spoke to an Anna to cancel his apartment recently reserved and she refused after he clearly said he was wanting to cancel to stay with his wife. I have a video recording of her refusing to cancel his reservation twice!
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April 2025 by Eddy
Ana is awesome! And the place itself is beautiful - all types of nature to watch from the Florida room, it's really peaceful.
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March 2025 by Jess Boylston
Applying for an apartment was very smooth and very fast process, staff is very kind and curtious. Apartments are very very clean, Maintenance does a good job with the property, Would recommend šš½
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September 2024 by Victor Battaglia
Great place to live, i have been here 18 years. Maintenance is quick and helpful. very friendly staff, nice part of town
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August 2024 by Jennie Reece
Unfortunately, I had to leave Bridgewater Pointe apts last month due to a personal situation. I was very sad to leave there! The 2 years I lived there were absolutely amazing. My neighbors were all so kind, helpful, and very quiet. These apts are concrete so noise from the other apts is very minimal. The apartment complex was always immaculate. Beautiful landscaping, the pool was amazing (it's almost like a resort!) and the gym was always kept very clean. I had 2 times I needed maintenance for very minor things, and the building manager always made sure everything was fixed asap. I always felt like she goes above and beyond for the tenants, making me feel like family! I've lived in many apartments in my life, but Bridgewater Pointe was the only one that felt like home. My favorite part of my apartment was the massive screened in balcony! I spent almost every night out there. If you're looking for a place to call home, this is definitely the place! Maybe one day, I'll be back!
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August 2024 by Jennie Incardona
Unfortunately, I had to leave Bridgewater Pointe apts last month due to a personal situation. I was very sad to leave there! The 2 years I lived there were absolutely amazing. My neighbors were all so kind, helpful, and very quiet. These apts are concrete so noise from the other apts is very minimal. The apartment complex was always immaculate. Beautiful landscaping, the pool was amazing (it's almost like a resort!) and the gym was always kept very clean. I had 2 times I needed maintenance for very minor things, and the building manager always made sure everything was fixed asap. I always felt like she goes above and beyond for the tenants, making me feel like family! I've lived in many apartments in my life, but Bridgewater Pointe was the only one that felt like home. My favorite part of my apartment was the massive screened in balcony! I spent almost every night out there. If you're looking for a place to call home, this is definitely the place! Maybe one day, I'll be back!
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March 2024 by Pavan Kalyan
The houses here are great
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March 2024 by JESWANTH CHOWDARY DAVULURI
Peaceful apartments with great ambiance I really like it.
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March 2024 by Alexis Sadofsky
This is my second time having the experience of working with Ana moving into these apartments (several years apart too) and she has been a big help both times! She ensures everything is taken care of and when itās not functioning correct, she will make sure to get the issue resolved. Thereās open communication and thatās much appreciated.
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February 2024 by Tanvir Majumdar
Don't let the property managerās sweet demeanor, friendly loud voice and pictures of the polished appearance of the apartment office or the well-lit apartment kitchen photos fool you. Our rental experience was marred by constant privacy breaches, noise disruptions, and health hazards. Despite multiple complaints about the smell of cigarettes, marijuana, and people gathering in front of our apartment, the manager failed to take any effective action. I've attached a photo showing a person sitting shirtless. Her suggestions were to set large fans in the patio to dissipate smell or put up a screen if we needed more privacy. It's misleading how she portrays the apartments on the rental websites, as some part of the interiors is nearly impenetrable to daylight. As the inside of the apartment was dark and humid all the time, mold infestation and persistent water leaks from the toilet ceiling aggravated health concerns. My child had endured frequent allergies and colds, which we later attributed to the mold infestation we discovered upon moving out. Attached are some photos revealing the extent of the mold and water leakage problem.At one point, our top floor was rented by some rowdy students. They had friends from other units of the same complex over frequently, leading to a disruptive lifestyle. Party after midnight and loud banging noises, especially from 12 to 4 am at night, made it impossible for us to sleep. Again my toddler suffered a lot. Funny thing was these guys used to sleep at daytime. When I complained, she responded that the students claimed they had no furniture, so they couldn't possibly be making noise. Rather than addressing the noise issue she threatened to take legal action against us for all of our complaints. Later, I found body damage on my car and called the police. Unfortunately, they were unable to take action due to lack of video evidence. After installing a camera, I observed the students walking around and lingering near my car, as well as frequent meetings between the property manager and the students in front of our apartment. These interactions seemed like a deliberate attempt to provoke us. When my wife witnessed these incidents through our window one day, the property manager called the police. When the police arrived, she informed the officer that we were giving a bad look to her and her student tenants. However, upon inviting the police officer inside and explaining the situation, the officer understood our problems. She showed empathy and advised us to vacate the apartment as soon as possible. She also emphasized the importance of taking legal action, especially since we had a child at home. Furthermore, she recommended that we inform the property manager's superior about our situations and to stay safe until we leave.Please carefully read and retain a copy of the lease document before signing. Our lease stated a one-month vacancy notice requirement, but later, the property manager sent us a letter insisting on a two-month notice. Additionally, although she initially collected two months' rent from us as a security deposit, she later claimed to owe us one month's rent as a deposit. After we raised concerns, she corrected her mistake. Furthermore, when we sent her vacancy notice, she sent us a letter saying she would charge us for an additional month and forfeit money from our security deposit if we delay returning the keys. Finally, despite the lease making no mention of professional carpet cleaning, she charged us a $100 fee for it, in addition to other cleaning fees. Throughout our lease, we consistently encountered her rude behavior and negative experiences.
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October 2023 by Nikesh Vanapalli
It's really amazing to be leased in this property, it's so peaceful to live here and service was instant . Overall 5/5
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August 2023 by Lorraine Holmes
We moved from NY state to Bridgewater Pointe Apartments in June, 2023. I was a bit nervous since we didn't see the apartment in person, only through photos. Ana assured us that we will love the apartment. She was amazing from the time we applied for our unit till the day we moved in!! The apartment was everything she said it would be. Just beautiful!!! The grounds are very pretty and well maintained. It is very quiet here too! Ana is an awesome property manager. Shes kind, very helpful and cares about her tenants. Thank you Ana.......I'm so glad we chose Bridgewater Pointe!
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August 2023 by lisa noto
Just moved here 2 months ago and I love it! Beautiful grounds and pool. Management is exceptional and if you need something done they are on it. Thank you Ana for making my transition from Rochester, NY to hear without any issues.
