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March 2024 by John Eggebeen
One star is too much for the scam they are running here. Was told I needed a deep cleaning like everyone else who goes there. Plus another $2000.00 worth of work. Paid another dentist for a second opinion and was told all I needed was a regular cleaning and nothing else.
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March 2024 by Mercy De La Rosa
My personal experience has been horrible with this office, since 2023 and I have only seen the Dr on my initial visit, unprofessional, no respect for patients, very frustrated and disappointed.
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March 2024 by John Sanders
This is by far the worst business experience I’ve had in 38 years of being paying customer anywhere. Be warned. They don’t have an office manager and the whole office is full of unhappy workers. The dentist and hygienist run scams to get their corporate payouts higher which include falsifying periodontal charts and saying the teeth are worse so you are required to do a deep clean. I had my teeth probed by another dentist right after who confirmed my suspicion. My probes where the hygienist took under 20 seconds to do and say my probes were deep and required cleaning. They wrote on their chart that he probed 28 teeth front and back 3 times each…and he probably about half of my teeth once in the 20 seconds and then writes the chart out with literally over 100 probe measurements…which he just made up in his head. After probes at another dentist my numbers are 2 to 3 mm and don’t require the 1200 dollar clean that they said I would be required.Then when I asked to talk to hygienist I was told that I will not be allowed and if I don’t have the pockets for their bill I can go somewhere else. I filled out the form for my records to be emailed and was rudely told I can have them by Friday. When they didn’t show up I called them the following Monday and went in to pick them up. I was told I am not allowed my period chart or the other x days they took. I left after trying to get a managers contact info or a complaint line for corporate where I was told if I don’t leave they would call 911. The following day my wife had a scheduled appointment which we had already paid for through their insurance so we decided to keep. The morning of they call to say they would not see her and hung up. I called back to get a refund on the insurance we bought to cover her x rays and exams and they said they would not refund I had to call somewhere else.THE WORST CUSTOMER EXPERIENCE I’ve had out of any business in 38 years.Do not use by any means.
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March 2024 by Maria Queiroga
Great experience. First time patient.
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February 2024 by Joe jeep
They are horrible went for a toothache. They except my insurance. I get 1 extraction they tried to change me extra $500+ for what Novocaine and then pull the tooth out what's so hard about that. there're unprofessional and I do not recommend them.
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February 2024 by Charles Kohler
False statements to induce sales. Bad place. Stay away.
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February 2024 by Irene Chesniak
Friendly, knowledgeable & very helpful.
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January 2024 by Gladys Butler
My appointment was January 5th 2024 at 3pm to get my teeth cleaned, Will was my hygiengestis, he was very professional and new his job very well, enjoyed my visit.
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December 2023 by Jam Koc
I recently discovered some flaws and dislikes about my teeth. These guys are great people and quick to help you. I thought I was going to be screwed due to the amount I had to pay, but these fellas are on top of it at every angle, helped me finance my needs for my teeth and mouth. Helped my wife and kids with their dentistry. The lady at the front desk makes things happen and helps people to the max. I like these guys, all are very positive and outgoing people. Thanks for helping me with this crown craziness I never would've discovered without your help as a whole entity. I want my teeth BRIGHT NOW! ? Perfect name too.
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December 2023 by Billy Masse Jr
I can not recommend these people as a Dentist. They never have the people to clean teeth and the wait is awful for service when you do finally get to have a appointment. Will improve my review if they improve service.
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November 2023 by Emelyn Bonilla
I have such a great experience every time I go, and I use to have a trauma with going to the dentist all my life! Everyone is gentle and keeps you well informed and is always ready to answer questions. I walk in smiling and leave smiling even brighter! Dr. Jorge is great, Luis and Mauricio are excellent as well!
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November 2023 by Shari
Had a cleaning on Friday. The young gentleman was awesome. I don’t like going to dentists as for me it’s painful. But this guy was so awesome. He was gentle and talked to me the whole time. He made me feel very comfortable. I thank him so muchHe’s terrific
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November 2023 by Amanda Thomas
Worst dentist office ever!!!!! Made an appointment for my 9 year old son with Bright Now Dental in Satellite online, that office called me with 10min of booking and told me that the dentist doesn’t see kids under the age of 10. So I called the Melbourne office and asked them if they see kids under the age of 10, which the lady at the office said yes we do. So I scheduled me sons appointment. They called me 3x in the 2 weeks that I had this schedule to confirm various things, and never once did it occur to them to verify is the dentist saw kids under the age of 10. Fast forward to the day off appointment, we get there at 1:30 for his 2pm appointment. Finally around 3:10 they come to get me to let me know that the dentist doesn’t see children under the age of 10!!!!!! So when I asked you when I made the appointment to confirm you confirmed that they did see kids under the age of 10, the 3x you called me in the 2 weeks you never verified and then had me sitting in the waiting room for over an hour before verifying!!!! Honestly probably a blessing in disguise since the office had a smell, looked run down and the staff was rude and unfriendly from the moment you walked in. Save your self the trouble and find a different dentist!!!!
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November 2023 by Sandy Beyer
This is a very nice group of people. Polite & considerate frontdesk. My hygenist, Louis, is very competent & he's pleasant. He likes his work. I'd recomend this Wickham Rd. office to anyone.
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October 2023 by sharon rh
Great staff. My first appointment here and happy I chose Bright Now. Everything was explained well and a treatment plan set up for my dental care needs. I felt very comfortable the entire visit.
