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December 2023 by Nick W.
Great gym, but needs to do better with the cleanliness of the bathrooms and how long does it take to fix the door on a stall so it can be used. It sucks that there are limited stalls in general.
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November 2023 by Sean Knox
I’m in town visiting and haven’t stopped in a crunch before. I always thought it was a cross fit gym for some reason. I was pleasantly surprised and absolutely loved the vibe, equipment, and staff. These guys need to raise there membership fees.. charging Planet Fitness fees with an offering like there’s and a culture that motivates you instead of throwing you into further depression should demand a higher price, as the value is there.
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November 2023 by Rachel Kelly
I hope this message finds you well. I am writing to express my concerns about a recent incident that occurred at your facility. Unfortunately, during my visit, I overheard an employee (Chris) using offensive language, specifically the N-word, which was highly inappropriate and unacceptable. I confronted the individual and he rolled his eyes and later that same day I overheard him say the word again. I believe when you are on the clock and wearing a company shirt you should not be using that type of language since you are representing the company.I believe in fostering an inclusive and respectful environment for all members, and such language goes against the values I expect from a fitness facility. I urge you to investigate this matter thoroughly and take the necessary steps to address and rectify the situation.As a member of Crunch Fitness and Active and Fit, I value the positive atmosphere you strive to create, and I hope incidents like these can be promptly addressed to maintain a safe and welcoming space for everyone. I appreciate your attention to this matter and trust that appropriate action will be taken.
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November 2023 by Kenneth Shockley
Best gym in Brevard County. Friendly helpful staff. Varied, quality equipment with loads of free weights and dumbbells! Convenient locations and great hours.
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November 2023 by Cassandra P.
I love this gym! The gym is clean and the people are friendly! I signed up with the GM and he was kind and made me feel so comfortable. The staff are very kind as well. I love working out here above any gym in Melbourne!
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November 2023 by Gwenyth G.
The facility is super spacious and the staff is so welcoming. The GM there does a great job at running the place and knows how to make the members feel welcome. The GM always has a smile on his face and it shows within his team as well.
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November 2023 by Noma Mafico
I told myself I would only do boxing for 3 months with Coach Kris and it's almost been 6 months. I enjoy every session...it's such a great full body work out. Not only do you get to sweat it out..when you are frustrated in life/work etc you can box it out! She has taught me the importance of technique and I look forward to each session with her! She is truly the best. If you want a challenge I strongly recommend ?
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November 2023 by Talia Rappa
Getting Kris as my personal trainer has been life changing! She’s always motivating me and tailoring my workouts to my specific goals.I had no idea what I was doing when I got my membership, so having Kris to guide me, make me feel comfortable, and keep the workouts fun and engaging has been absolutely amazing.I sleep and feel so much better since I’ve starting training here, and the results I’ve seen in just a few months have been so encouraging!Also, the gym and locker rooms are always kept clean and there’s enough equipment so I’m never left waiting around to wait for what I need.
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November 2023 by Tonya Haughwout
Crunch is a nice gym, clean staff is professional. I work with a personal trainer Kris, she's very knowledgeable and professional. There's much said about the lack of parking, but I only go during 9:00am to 2:00pm when the gym is at its emptiest and I do not find parking to be a problem. I also do not attend on the weekend. As for flooding, it's Florida. The equipment is kept in good repair. There are adequate lockers and showers; bathrooms are clean and I like that I can usually find a shady parking spot.
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November 2023 by Alicia Bursi
I submitted a form to have my membership with Crunch Fitness go through my Active and Fit membership through my insurance on 8/23/22. The form is attached to prove that I canceled my membership through Crunch Fitness to have it go through Active and Fit. Crunch Fitness has a document from 9/20/22 to reinstate my membership, which I was under the impression was through Active and Fit, to be able to use my membership, and not be charged $26.86 a month. I recently noticed I have been charged the monthly fee on top of my Active and Fit Membership Fee, totalling $322.32. I spoke with the general manager of my local Crunch Fitness to get reimbursed, which he said the corporate office would only possibly reimburse 6 months, but he said today they denied his request because of their 9/20/22 document to reinstate my membership. I have proof of my Active and Fit membership starting on 9/1/22. It does not make any sense that I would want to pay my monthly Crunch Fitness membership fee on top of my Active and Fit Membership fee when my Active and Fit Membership covers my Crunch Fitness fee. I have access to Crunch Fitness through Active and Fit. I am requesting to have $322.32 reimbursed to my account.
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November 2023 by Colby Burton
First of all, crunch west Melbourne is a great gym for anyone who wants a one-stop-shop of workout equipment, personal trainers, and fitness dietitians. There is plenty to do here and even after 7 months of consistent workout I am still discovering new exercises to do and equipment to use. The gym is very lively with frequent events, food trucks, and competitions, and the staff is all very friendly! If you are looking for a trainer that will test the limits of your physical strength while keeping cardio heavily in focus, Michael is the guy for you. I’m a young guy and I’m pretty active (in the gym about 6 days a week, otherwise hiking, camping or playing sports), and Michael definitely put me through the wringer. He has great HIIT workouts and lots of knowledge on conventional lift technique as well, making him a great choice if you are interested in burning lots of calories while still building muscle! If you are at all curious about signing up for crunch, I could not recommend it more. I truly enjoy working out here and consistently look forward to my next visit.
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October 2023 by Fabian M.
Why can't we give fraction of stars as rating in here??..... they don't even deserve that fraction. Utter waste / trash. Crunch is a scamming leach that will suck you dry. Want to cancel? Pay for an additional 30 days of service on top of your normal monthly payment that May or May Not include an annual fee, for a gym I want nothing to do with just to squeeze more money from leaving customers. Yea that makes Soooo much sense. Pay for a service I don't want to leave. And the best part? You must cancel in person. Thx crunch scam for letting us poor fool's know never to sign up for another one of there gyms ever. I sincerely hope anyone wanting to find a gym to continue looking at other options.
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October 2023 by Chandler H.
Employees like Jeremey are the reason people don't come in. Fix the working culture and you might be able to get more business. What they advertise is false. Don't believe the sales reps and don't think you're gonna be taken care of.
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October 2023 by Charlie C.
just wait until you move and need to cancel. your paying for an xtra month even though u cant use the gym. these people are friggin GROSs. The energy you put out comes back so i guess karma gets them.
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September 2023 by Ben E.
Great gym aside from a few annoyances. Never enough room in the parking lot during peak hours and it floods incredibly easily. I should not have to wade through ankle deep water to get to my car. It's also pretty annoying being hassled about joining personal training after repeatedly saying no. I go here because I'm a cheapskate. I also don't appreciate the amount of people filming and taking pictures but that's gonna happen at any gym.Karen rant aside, great selection of equipment, gym is always clean and the staff is friendly. Just about the best thing you could spend 10 bucks on these days.
