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February 2024 by sandi butler
I was hit by another driver and her insurance secured a rental for me here. From start to finish 1st phone call to picking up the car Tyler was exceptional. They even picked me up from the collision center and had a nice clean Corolla ready and upfront for me. Mitch got me checked in quickly and also provided top notch service. My phone wouldn't pair with the cars Bluetooth and Tyler worked on it for 20 mins then put me in an SUV for no extra charge then made sure this one paired ok...I will use and recommend them in the future. Thanks guys you're the best!
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February 2024 by DD Kelley
Needed a rental car quickly when dropping my car off for autobody work. When I arrived the car and a rep was waiting for me. When I picked up my repaired vehicle, I simply left the keys with the auto body shop and received a follow up call from Enterprise validating they picked it up.Very convenient and efficient!
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February 2024 by Arina Karipova
Went with International driving license from overseas and the employee just refused to rent us car. He send us to DMV to get a temporary license ?. You have to train your employees that with International DL any tourist can drive in US up to 3 month.
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February 2024 by jim janan kiffer
The attendant did his very best, and was very courteous but I’ve been a fast break member for over 30 years and I put a deposit down and it still took half an hour to get a car. It seems Richmond Budget rental car never has cars for people waiting in line. We left after half an hour and people have been waiting before we even got there, you need more cars
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January 2024 by Vishal Joshi
Grace was awesome ! Never have experienced such service from any car rental company. Exceptional !
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January 2024 by Tony Gelbutis
Prices are ridiculous! They doubled from last year at this same time
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January 2024 by Steve B
I travel for work and have been renting from these folks one to two times per month for a little less than a year. The staff is excellent. They're all organized, friendly, and expeditious - something I value greatly with my busy schedule. Vehicles are always clean and well maintained. I highly recommend this rental agency.
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January 2024 by juan camilo Guevara
Clear and transparent rentals, it was a tad bit inconvenient that my rental only had a quarter tank in it when I first got in, but I was in a hurry and didn't bother asking for another one, I'm sure they would have done so if I had asked. Staff and customer service were otherwise very friendly and made sure I was satisfied with my selection.
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January 2024 by S G
Office is clean.Expensive car rental. Staff remains professional. No bias or racism noticed.
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January 2024 by Marie Destin
I had am pleased with the rental experience at the Melbourne location. Wisly was professional and provided great service.
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January 2024 by j nal
I have rented from this location on multiple occasions, and they never fail to go above beyond with their customer service.
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January 2024 by jayson rivera jr
Second time I’ve used this location they meet your expectations. They do everything they can do to put you in the car that you want the manager there is good.
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January 2024 by Rhonda Hendrickson
Quick and easy pick up and return
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January 2024 by Kelly Gates
Staff is great, will definitely use them again for any rental needs
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January 2024 by ken perez
Great experience! Car was clean and ready for me when I got there. Time spent there was about 15 mins start to finish. Enjoyed my rental and couldn't be happier with this location! Will def rent a car from them again!!!
