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November 2023 by David Tate
Blaze and Rodney were extraordinary movers. Both gentlemen were professional, caring, careful, and respectful of our furniture and goods. Although it was obvious that the two men were genuinely nice people, it was equally obvious that they had been given excellent training by Shoreview/Bayshore Moving Co. in the handling of goods and in customer relations. Blaze and Rodney were truly committed to making sure that we were comfortable with the handling of our goods and furniture. Both men should be recognized by the Shoreview/Bayshore Administrative Team as essential assets to the company. As with our previous move, it all started with Todd Dewoody, our moving consultant. Todd has handled several moves for us and each time his expertise at quoting, and inventory would be difficult for anyone to match. Todd's careful attention to detail makes him one of Shoreview/Bayshore's most valuable assets. Todd is knowledgeable about his company’s procedures, and able to answer questions immediately. If you are fortunate to have Todd as your consultant, he will immediately get on the phone to his company’s Operations Manager to help resolve any scheduling issue (if they exist) and obtain answers to questions that are not within his area of duty to answer. Karin Tiedeman, the moving coordinator, is superior. Karin makes it seem as though the customer's move is as important to her as if it were her own personal move. No question was considered by Karin to be too large or too small, and if we had a concern, her response was swift, cheerful, encouraging, and on point. Our move was a very complicated result of downsizing, with goods and furniture going to 4 different places – two in-state (to a storage facility first and then to a condo) and two out-of-state (to a home and a storage facility). Of course, with such a complicated move, one would expect an error to occur along the way, and although the moving crews and staff did everything that they could to ensure that mistakes did not happen, unfortunately, some of our goods ended up misplaced or sent to a location other than the one intended. Karin was immediately on the issue with full intent to resolve it for us as quickly as possible. THE FOLLOW-UP AND GENUINE CONCERN OF THE SHOREVIEW TEAM IS IMPORTANT TO NOTE. The entire Shoreview/Bayshore team, from the General Manager (Cliff) to coordinator (Karin), to the persons involved in the search for, and work of, locating our goods were very concerned and dedicated to making sure the issues were resolved to our satisfaction. In fact, the company aggressively pursued me to file a claim in case the “missing” goods are not found in one of the 3 locations to which we had things sent. If you employ Shoreview/Bayshore as your moving company, you will not only be in good hands, but very fortunate to have them handling your most valued possessions.
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November 2023 by Cassi Mahany
ShoreView Moving was the best choice! From the moment the crew showed up I felt comfortable and happy with my decision to hire movers. They were communicative from the moment I called, until they were finished placing every piece of my furniture where it needed to go. I would hire them a million times over!
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October 2023 by Kevin Pearson
We were very happy with the service provided. The move went smoothly, from packing, to loading, to delivery. The best part. though, was the people. Mike the estimator was very helpful in explaining how the cost would be determined and was very thorough in developing the estimate. The crew that did the packing was very efficient and did a great job protecting all our breakable items. Finally, the crew that loaded, transported, and unloaded everything at our new house were great. At every step, we were made to feel every team member was primarily concerned with making the move a positive experience for us in every way. Thank you Shoreview.
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October 2023 by Rose B Zosuls
The absolutely best move we have ever experienced. Mike and Blaze are a great team. They are personable, efficient and really know how to pack and load so that everything arrives in perfect condition. Mike DePalma, our moving consultant and Karin our coordinator are outstanding and worked in perfect sync keeping us informed every step of the way. We are thrilled to have found this company and staff that made our move a breeze. Thank you ShoreView Team.Rose and Andy Z
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October 2023 by Craig Witte
The move is all about the the sales rep support and the driver.Todd DeWoody was helpful and responsive and hooked us up with the best driver and assured us our items would not leave the truck. Our driver Ron Mitchell was great, he oversaw the entire move process, making sure things were wrapped to his liking. A special shoutout to the gentleman that was at load and unload, a quality individual and hard worker. I do apologize for not remembering your name. The hole crew was great.
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October 2023 by Patricia Zine
My experience with Shoreview moving and storage was top notch and my out of state move from Florida to Idaho went very smoothly and nothing was damaged. Mike DePalma was great and walked me through every step of the way making the process less stressful. Two movers arrived on time and were very efficient, courteous and professional. The process at the other end was the same. Everyone from Mike, Karin and the movers were easy to work with. I highly recommend North American/Shoreview and would use again with no hesitation.
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September 2023 by Charles W.
The moving crew showed up on time and got right to work. They were polite and willing to answer any questions. They responded professionally to a miscommunication about items to move.Small concerns: They broke the glass on a small table (which they immediately informed us of). They also did some minor damage to a pool/air hockey table which was not apparent until the subcontractors assembled it.
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September 2023 by Stuart Schwartz
As a rule I do not normally write reviews for services and products received. But this was an exception to the rule. I could not be happier with the attention and service I received from ShoreView and North American Van Lines. Todd's in home inventory count was spot on and the binding quote I received was very reasonable and within my anticipated budget. On top of that there were no surprise hidden fees or additional charges once the move was complete. What I was quoted is what I paid. Karin's eagle eye over the logistics of my move was invaluable and very helpful. Moving needless to say can be stressful and Karin's constant communication with me reduced that stress considerably. And finally Luis. My driver and lead mover. I cannot say enough about Luis and his team in terms of their professionalism, attention to detail and the exceptional care they took in packing and protective rapping of every single piece of furniture. And they did it in record time. Under three hours at both ends. And they had to deal with multiple flights of stairs. Everything arrived at my new home in perfect condition. The sofa presented some challenges in terms of making the turns into my apartment but Luis and his team quickly came up with a solution and got the sofa in without incident. If you are looking for ways to reduce the stressfulness of moving, get a competitive price and deal with professionals from begging to end then I highly recommend ShoreView and North American Van Lines. I could not have been happier and cannot say enough good things about the team I worked with.
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September 2023 by Amanda Logan
Had to move heavy furniture from Florida to Alabama. They are great professional and understanding. The only part I hated was the MSS that was used for my crating of the marble top.
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September 2023 by Thomas Peters
Such a great job. Everything they committed to was done on time and professionally. All date commitments were upheld as well. Would definitely recommend there services to anyone.
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August 2023 by Shari Edwards
From the very first moment of contact to the packing and delivery of the items, the service provided by the ShoreView team was simply the best! Everyone was pleasant, informed, eager to help, and professional. What's best, the price was good, too. I was dreading the process of finding honest and reliable movers and got lucky with ShoreView. I've got them saved in my contacts for future reference. I highly recommend them.
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August 2023 by Hal McEvoy
The ShoreView team is awesome! From the estimate to packing, loading, driving, and unloading, the teams in Florida and Virginia were professional, efficient, knowledgable, and took great care of our home possessions. The van driver was outstanding and everything was on schedule and delivered and unloaded safely. They were true to their schedule and communicated during all aspects of the move. Thanks much to all.
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July 2023 by Janet A.
This is the 4th time I have used shoreview moving and storage. I have even had them move 2 other members of my family.They hire courteous, professional people. From Todd, who quotes the move to Karin the coordinator. They are with you every step of the way to answer questions and make the move as easy as possible. The packers and movers , some have been with the company for years, treat your furniture as If it was their own. I can't say enough about the company and would highly recommend them for your move.
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June 2023 by Courtney
The movers that came to load my belongings from my storage unit did a good job and they were professional. The people that delivered my belongings in Virginia were horrendous to the point to where I will never hire movers again. I will deff sell everything and what I want to take I will rent a truck myself and load it with people that actually care that I know well and will take care of my stuff. Come to find out the two guys unloading my stuff don’t even work for the company, they were hired by the driver of the company or something of that nature. Anyway, this was a huge learning experience for me and that’s the only good out of it because I’d 100% never hire this company again or be willing to try another moving company in the future. I spoke to Karen the moving coordinator and she had a “sorry about your luck” kind of attitude. It’s clear these people only care about money. The two guys delivering the majority of my belongings hardly spoke English, they did not know all of the numbers on the boxes when calling them out. They didn’t understand any directions I gave. The delivery was just an absolute chaotic horror show. They also dropped boxes and were not careful at all. The driver was fine. I am still looking for a few items that have not shown up yet, but wouldn’t be shocked if they were lost.
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June 2023 by Alexander B.
I had a great experience with ShoreView from start to finish. I was able to get a quote based on a video walkthrough of the house, and Todd was very responsive and accommodating. The price was very reasonable. The movers were on time, worked efficiently, and acted like true professionals. We are likely moving again in a year from now, and will definitely use them for our next move.
