-
February 2024 by Cheryl S.
I went to buy a chalk board the other day and Ryan and Paul helped me. They were willing to go up to get a unopened box from the very top of the racks to help me, however, I just wanted a piece that Paul cut for me. Ryan discounted it due to it being partly damaged. They were both wonderful and really helped me a lot. Ryan should be a manager as he is very smart and knowledgeable. Thanks to both of them I will return when I need items the Home Depot sells. Cheryl S
-
January 2024 by Silvi Faust
Sadly this place is a no go for blinds or appliances the customer service is the worse. They made so many mistakes measuring windows to put blinds. The place is not what a homedepot should be. These people could care less on customer service.
-
January 2024 by Anthony Smith
It's not a positive experience.
-
January 2024 by Steven N
Ryan at self checkout has the best customer service!
-
November 2023 by Derek Veneziano
Store is well stocked and clean. Has what I need. In a great location and easy to get in and out of the parking lot, even with a large trailer.The staff is wonderful. Never had a problem with getting help finding things or flagging someone down for a question. It seems someone is always right there.Lauren and Wendy at the pro desk are awesome! Always prompt, helpful and, when I am a bit difficult, patient and understanding. I look forward to seeing them there as they make everything I do in Home Depot easier.Highly recommended.
-
November 2023 by brett bures
Unqualified help , if you buy certain things and return to get parts a few months later they are not available and the reason given is we don’t carry that brand anymore for example grill parts, lawn equipment parts are just a few examples. They pack the isles with so much merchandise that you cannot even navigate the store. God forbid there is ever a fire in the store and you need to exit quickly ?. I avoid shopping there when possible and go to true value or ace hardware it may cost a little bit more but the service and time savings is worth it.
-
November 2023 by Summer Davis
It's clean and well organized, but they had a limited selection for products that we specifically needed. Walmart ended up having what we wanted instead. A disappointment really because this home Depot was close to home and I ended up having to travel far away to get the simple standard AC filter our apartment needed.
-
November 2023 by Gerardo De Sola
Today was here asking for the price of sliding door's for my shower at home, first i got care of Rick and George and and showed to me what i need and responded all my questions to have an idea about the Total cost but i was missing the cost of the installation to be able to determine the final price, so they referred me to the service desk where i talked to Dennis, first things first he ran my credit and got approved..then he took the info given to me from George and Rick and make a Quote for all the material, he gave me a copy of the Quote and send it also to my email and also put the information so Installers can contact me for an estimate..then all of a sudden i started feeling bad and in need to sit since I was going through a severe rapid low sugar episode, I told Dennis I need help to get to my car and drink liquid glucose to level my sugar i was in 60 going down more and more and need help so Dennis grab me and help me to get to the car on time whereI drank liquid glucose until i gelt better. Dennis provide an excellent Customer Service but ran the extra mile helping in an emergency.I like to thank him in special and Home Depot for hiring specials human being.I am a Senior Citizen retired 69 years old and insulin dependentWith a censor attach to my body warning me about the in progress low sugar episodeThanks Thanks
-
November 2023 by PatD
Need fixes for an aging toilet. HD had exactly what I needed. As an elderly woman I was happy to be helped by a male associated who did not question if I was sure this was problem I was shopping to resolve!
-
October 2023 by Kari Kari
Appliance delivery guy tried to scam me for $60 cash to install a special valve that wasn’t even needed. Then he just leaves my old fridge in the middle of the living room because transferring it 10 feet to the garage wasn’t on the work order, even after it was made clear that it was needed upon purchasing. Now I have to call a moving company to finish the job. I’m disabled on a fixed income. Thanks a lot for the big inconvenience.
-
September 2023 by Jim Roman
This is for anyone getting “free delivery” with your purchase, you get what you pay for. Purchased two major appliances both of which were damaged by Ralph’s Transfer Co Inc out of Orlando let HD know you do NOT want them to deliver your purchases.Full acct of incidentOne star is too many stars for this outfit! Two major appliances bought from Home Depot and both came damaged. Lucky I got to the refrigerator quick enough in the 48 Hours to report damage and that was after I had to install door handles. When the installer came on the third day from delivery it was found that the delivery company had dropped the dishwasher bending the bottom frame now being told will have to have service or use warranty on a brand new appliance because the installer wasn’t here one day earlier and had to remove the wood frame still bolted because delivery company failed to as was part of delivery is to COMPLETELY UNPACK their deliveries than this would be uncovered and could be reported in the allotted 48 hours.
-
September 2023 by The Southern chef
I was just at this store and stood next to a floor salesman for 10 minutes while he waited on someone else, then he walked away to get his phone number, when he came back he looked at me, smiled and walked away??I'm sorry but I know some college educated people that would love to have his job!How did this clown even get this job?Needless to say I will not return to this location again!!!
-
July 2023 by Dee
I love Home Depot on Wickham rd. The staff is helpful & very nice. You can find most anything you need there. Pricing is about what u would expect from a store like this. I know alot if contractors used HD, but I think their pricing should be lower & favor us individuals better. The contractors pass on the cost to customers, but we absorb it ourselves. Who can we pass it to?
-
July 2023 by Daniel Dyer
Store is clean and organized but most importantly the lady Marie in the paint department was so knowledgeable and helpful and told us things that probably saved us time and tons of money, in short she was awesome and friendly. Thank you Marie for helping us figure out colors and all the how to steps to take.
-
July 2023 by David Czajka
On a quick stop to store asked associate to help me with a tool box price she called Kim from hardware one of the most knowledgeable people I've run into but that's not the main reason for review she is a gem one of a kind person who just was so positive nice uplifting and she gives gold stars ? she made me feel like family. We need more Kim's in the world ? thanks for helping me Kim.
