Imperial Towing is a full-service towing company located in West Melbourne, in business for over 13 years. They offer quality customer service with hands-on owners and certified drivers, available 24 hours a day, 7 days a week. They provide very competitive rates and a variety of services including light, medium, and heavy duty towing, junk car removal, roadside assistance, flatbed towing, long distance towing, and recovery services for anyone stranded. Customers report being highly impressed with the prompt, respectful, and knowledgeable service. Drivers are noted for showing great care with vehicles, being very polite, and providing clear explanations. The dispatchers are calm, helpful, and patient, quickly understanding locations and situations. Many reviews highlight remarkably fast response times, often within 10 to 15 minutes, even when other services would take hours. The cost is described as incredibly fair. Multiple customers, including those with roadside service plans from other companies, strongly recommend Imperial Towing for their efficiency, care, and ability to turn a bad situation into a more positive experience.
The customer service from the customer service manager inside customer service was awesome, super helpful
March 2024
I use this place, it's the go to place for towing for J & K Auto Inc. CARFAX 2023 best in auto service and repair. Imperial Towing is prompt, courteous and efficient and the price is right.
November 2023
Driver was personable and knowledgeable. Was there ASAP after call was made. 10/10 would use for any towing needs !
