Imperial Towing is a full-service towing company located in West Melbourne, in business for over 13 years. They offer quality customer service with hands-on owners and certified drivers, available 24 hours a day, 7 days a week. They provide very competitive rates and a variety of services including light, medium, and heavy duty towing, junk car removal, roadside assistance, flatbed towing, long distance towing, and recovery services for anyone stranded.
Customers report being highly impressed with the prompt, respectful, and knowledgeable service. Drivers are noted for showing great care with vehicles, being very polite, and providing clear explanations. The dispatchers are calm, helpful, and patient, quickly understanding locations and situations. Many reviews highlight remarkably fast response times, often within 10 to 15 minutes, even when other services would take hours. The cost is described as incredibly fair. Multiple customers, including those with roadside service plans from other companies, strongly recommend Imperial Towing for their efficiency, care, and ability to turn a bad situation into a more positive experience.
Called them in the middle of the night when my trailer failed on I95. They were amazing and sent a flatbed to tow my boat & trailer to Ferguson Trailers in Melbourne.
August 2026
These people are amazing they do a really good job are very professional and very understanding. Never have I ever dealt with a better towing company. Thanks
February 2026
Arlene is an amazing and caring human being, she provided excellent service and was a pleasure to work with.
