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January 2024 by Nikki L.
Customer service was horrible wasn't even acknowledged when we walked in when asked for help the young man behind the counter on his phone said he would find someone to help us, we waited finally a young woman came to help very helpful but by check out time there was three employees behind the counter talking and not even looking or speaking to us, just about how much money each person makes, very annoying.
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December 2023 by Demi H.
Husband came here to order shoes, never got a confirmation number and the young kid working was acting very unprofessional. Turns out he misspelled our name and address and email and we had to go back to the store the following day to get things squared away. Keep in mind everything was spelled out to this teen during the time of purchase. The manager was unable to help when we returned so as of now the situation has still not been handled. Everyone here seems very young and unknowledgeable. Highly do not recommend supporting this store.
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August 2023 by April Goodman
Awesome place to buy great shoes!!... yall, the store managers were on point with my son's shoe size, I was there on one of the busiest day of the year....( 2 days before school shoe shopping ? they were my son's last and only hope!.. I told him if you don't find something you like...I'm taking you to Wal-Mart ?.... he found a pair of Jordan'sBut...they didn't have his size, just as we were about to walk out, one of the managers ( I'm horrible with names) saw the disappointment on my son's face and asked him what was wrong, my son tells him, that yall don't have my shoe size, manager ask what shoe was he interested in, and my son says Jordan 1 or 2. ( ??♀️ ) I don't know which he said ??♀️ he asked the size, I say 6 n a half,Manager says, oh you should try a 7, .. I'm like nooo, it's going to be toooo big!! He said trust me, Jordan's are made different, I'm like ok... bring the shoes and let him try them on....and to my surprise....they fit!!So, I would like to say thanks to the managers and the staff who worked onAugust 8th, 2023 ( between 2pm and 3pm)you guys were a great help, that store was packed with shoppers, yall kept your kool... and handled each shopper very well, I will be BaCk??
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July 2023 by Elizabeth Rosario
Its 4pm and I wanted to purchase something but the gate was pulled down. People walking out had to raise the gate. No reason offered. This place will not last. Turned aqay atleast 30 customers. Decided to stop at another store.
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June 2023 by Britni Heger
Decent store with decent shoes if you can get help. This store has no customer service. The Language the employees are using while talking to each other with kids in the store is just unbelievable ? There should be NO foul language at all especially with small children around. Several employees in the store just hanging around doing nothing when customers need assistance needs addressed. I don't see this place lasting for very long. Good luck!
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April 2023 by Miamor Firdos
I am very disappointed in the manager and the employees I waited in line for at least 15 minutes while the employees at the registers stood there on the computers while my items where there. I waited quite and patiently I had a pier of Jordan’s and a matching shirt as a birthday gift for a family member I asked the group if the person who helped me could ring me up? so he could get the sale because when I walked in this is the particular employee who greeted me at the door ,and helped me pick out every item the manager at the register had a very nasty attitude she was very rude ! And ultimately refused to sale me anything before calling security to escort me out I am very unhappy with this customer service but I am happy with champs the store next door to snipes I was able to purchase 3 pier of Jordan’s at champs for the price of one at snipes so at the end of this traumatizing ordeal I was still able to get the birthday gifts I peacefully came to the mall for
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April 2023 by Freedom and Will
Good selection of sneakers
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May 2022 by Alexis “honey booboo child” Perry
I was very excited to go into the store but was very disappointed with customer service. The employee with long dreadlocks was very nice and helpful but the other 3 employees basically ignored me when I was in the store. 2 of the employees were making out in front of customers which was very unprofessional to me. Then 2 out of the 3 employees were arguing about who would help me basically saying oh I'm not helping her. Finally after asking for help the female came over to me and I said no thank you I will not be spending my money and walked out . I was ready To spend about $300 or more but due to customer service I will not be back. Made me feel very self conscious.
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January 2022 by jorge garcia
I have been shopping here for years, but after Christmas I went to return 2pairs of shoes because they didn't fit my kids and they were rude and didn't return my money. I had to do an exchange. I WILLNEVER BUY ANYTHING HERE AGAIN!!
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September 2021 by Valeshka Starkey
Yesterday I bought some shorts and the girl At The register was rude she. Also was on her phone The whole time Today I went back and mesh ( I believe that was her name) really help me with my order she was super nice The guys on the floor were actually really nice too
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August 2021 by Mark Robert
Never shop here , over priced . Just walked in paid $100 for shoes , then went to footlocker to see them $20 cheaper .. We called moments after we left the store and we were told they don’t price match and no refunds. SCAM. They mark all of their shoes up. Beware .
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April 2021 by Jordan James
Nate went above and beyond in getting me taken care of. Exemplary customer service!!!!
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March 2020 by Wayne Finegan
A variety of sandwiches and chips to excite one's taste and appeal. Nicely priced that rivals other substitutes whilst providing a fulfilling meal. Great for lunch, dinner, between studies and just simply "grab & go."
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December 2019 by Terry R
I get a lot of my sneakers from this place. I love it
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November 2019 by K C
Staff was helpful finding my kids shoes. I liked that I found things here that I didn’t see in the other stores. For the kids selection it’s really boring and limited at all the other shoes stores. Basically black shoes or white shoes, this store however had all the newest shoes, regardless of color way or design. Much better than shopping online so I will be back.
