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August 2023 by David willoughby
Thank you guys! Best pool company in Brevard. Always very helpful and friendly.
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June 2023 by ANNA S
The most miserable sales guy ever!!!! Won't do business ever again there!! Seems irritated to do his job ?
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May 2023 by Bee Kind
I was recently there and felt like I was being lectured on doing a VERY bad job on my pool homework!
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April 2023 by Freddy Vega
I wished I would have asked the guy for his name, but he is the most not customer friendly employee.I will drive 10 more minutes and go to pinch a penny
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April 2023 by Hilda P
Bob is amazing. Very helpful and knowledgeable.
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October 2022 by Jo Anne Barrineau
Bob was extremely helpful and most personable!!
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October 2022 by Louis Obregon
Great service.
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October 2022 by mark jolley
Rather not say
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May 2022 by Ryan T.
I am looking to get a pool heater. We have one, but it broke and it's not worth repairing . I filled out a form on Leslie's site and was promptly called back and setup an appointment for someone to give me an estimate.I was told someone would come out,answer questions and give me a written estimate.This was the end of my good experience with them.Someone came out and gave little to no information.I asked , what size heater should I get? His response.. as much as you want to spend .What about this model that you sell ? I don't know about that one .How much will this cost ?Around 4,000.No written estimate , no suggestions, nothing. My googling provided more info. It was a complete waste of time. I don't know where the technician came from , I assume this store , but he was not a good brand ambassador for Leslie's .Me walking outside and standing there for 5 minutes talking to myself would have yielded the same results .
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January 2022 by La Shawn P.
Leslie Kepola went above and beyond helping me with the chemicals for my new hot tub. She is truly an asset to Leslie's. I will continue to buy my products from her.
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October 2021 by Samuel Molinaro Roserio
Long time waiting for the staff
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October 2021 by Joe Y
Had a problem with my pool not priming. Called store and spoke with Bob ........... he took the time to help me through all the steps. We solved the problem and he was a great teacher ......... and he saved me money as well. I have been in there many times and Ms. Bentley is always above and beyond helpful and very knowledgeable as well ...... its rare that I write a review but the store is excellent and there customer service is a 10 ....... they will always get my business. Thank You Joe Y
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May 2021 by Elise D.
Really appreciated the time Ms. Bentley took with me when I went in. I wasn't a regular customer but woke up with a green pool...hmmm...our pool service seems to have missed something. So until they could get out to fix it - I needed some FAST help. I took in a sample and Ms. Bentley ran it through and found what was needed. She helped me pick out the specific supplies, recommended how to use them, and then suggested I come back in a couple days to have the water re-tested. Within hours we saw results and the follow-up visit showed some additional changes to be made. Result - one beautiful, sparkling pool. I'll be back!
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October 2020 by Fred Firsching
Stay away from the Leslie's Pool location on Rt. 192 in Melbourne FL.They only want to sell chemicals because they are on a quota/commission type basis. (Guaranteed they will take advantage of you as much as they can (based on your pool chemistry maintenance knowledge or lack thereof.Leslie's chemicals are priced double and sometimes triple of what they are sold for elsewhere. No matter what the condition is of your pool water is they will attempt to sell you at least $ 100.00 worth of products your pool does not need. They are dishonest and the absolute worst types to deal with.... most everything they will tell you is a shuck, jive or an outright lie. I have spoken with many other pool owners that feel exactly the same way as myself....i.e. my experience is not isolated I just had the guts to tell it like it is.The pool water tests chemical analysis test they provided by Leslies are jaded in an effort to sell you overpriced chemical products that are completely unnecessary. Many of the water tests they perform are not even relevant to pool care. Again I am not the only person to have had this experience....Also note that I have published my full name and have nothing to hideTake your same water sample to Pinch A Penny and note the differences in the water sample analysis results and the recommendation of the staff....this is not a plug for a competitor..... I 'm just telling it like it is.
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October 2020 by Pappa Clutch
Just couldn't convince the lady to set me up an appointment with a pool guy to look at my pool .called before going cause I had ordered a part .she said it was there of course when I arrived this wasn't the case ,not my part ,after darn near pleading with the gal ,to just send a tech with no luck ...I went rite to pitch a penny they were happy to set me up with the parts ,in stock ,pool school,and a tech next day to the house with ease